Design is looking for an outstanding User Experience Designer to design the
future of and optimize our fulfillment experiences on for the Digital
Experience. The UX Designer will be responsible for researching, designing,
innovating, and prototyping new user experiences that pave the way for the
future of energy & vehicles in a way that has never been done before. Our
digital experiences and the way consumers, businesses, and municipalities
transition to EVs and sustainable energy will be transformative.
Digital Experience Team focuses on the infrastructure and tools that empower global
sales; both consumer and fleet, ordering, delivery and checkout. The candidate
will be responsible for internal customer journeys and products, immediately
after configuring/ordering a vehicle through delivery day. They will collaborate
with delivery operations, product owners, designers, engineers and project
managers and will be a key contributor and originator in their own right. Deliverables
include design mockups, experience flows, prototyping, design presentations,
production of visual assets, process design and development, and follow up for proper
should possess exceptional design skills, creative problem-solving, a great
sense of aesthetics, as well as user-centered design principles. The applicant
must have an affinity for minimal design, typography, and attention to the
smallest of details. A strong ability to distill complex problems into simple,
elegant solutions is key to success at Tesla. We are a fast-paced company with
an entrepreneurial spirit, so the majority of the work will be focused on creating
innovative, new experiences and concepts, as well as final deliverables, and
solutions that optimize existing experiences.
will be working on the most advanced vehicle and energy solutions in existence both
today and tomorrow.
- Research and define UX strategy for
enterprise segments and different customer types building upon and scaling
- Imagine, conceive of, manage, and
drive UX design projects from system assessment, problem definition to
concept to implementation
- Develop creative and innovative design solutions
for internal tools and mobile app experiences that support multiple types
of users in different types of roles with varying scope and objectives
- Identify areas of opportunity and finds creative
solutions that distinguish Tesla OS experiences from competition and
position Tesla as the best sustainable energy company in the world
- Constantly measure how designs are
performing for target customers. Iterate and improve those experiences as
needed. Influences team roadmaps to include experience improvements when the design
or product is not performing or needs improvement.
- Invest in building relationships and
trust with stakeholders, peers and working groups. Build a strong network
across Tesla, globally.
- Determine best UX solutions based on customer feedback
and business goals and helps to determine overall direction, identifying challenges
and adapting as needed based on the context of the solution and customer.
- Foster the defining and sharing of UX design standards
and guidelines and consistency across team members. Contribute to the Tesla
Design System for Enterprise as time permits.
- Set an example and create opportunities to foster
collaborative cross-discipline dynamics. Drive UX team delivery excellence for
enterprise design at Tesla, furthering internal and external UX and customer
- 3+ years work experience advocating
for, creating and building and world-class experiences for web, app, kiosk
or other digital devices.
- Knowledge of global design best
practices and working for international companies a plus.
- An excellent portfolio showcasing
UI/UX and visual design work with a strong design sensibility and
articulate storytelling. Evidence of exceptional design ability is a must.
- Must be proficient and highly
skilled in Adobe CC, Figma, Sketch and other design tools.
- Ability to prototype in Keynote,
Figma, Principle or Sketch.
front-end web and mobile technologies such as CSS/HTML and general
understanding of technologies that are required to build out experiences.
Partnering well with technology is a must.
- Ability to perform in a fast paced,
high stress iterative design process under minimal supervision.
with experience using design research methods to uncover customer
insights. Are able to take those insights and define the desired customer
- Evidence of solving large scale
problems for customers. Ability
to take complex concepts and simplify them for the customer in the form or
- Excellent command of user experience,
design principles, problem-framing skills, and beautiful visual design skills
- Outstanding written and verbal
communication skills. Strong
ability to communicate design concept ideas
through sketches, prototypes and wireframes. Experienced and comfortable
with presenting work to executives and large groups. Strong ability to communicate
complicated concepts and bring clarity to stakeholders and team members.
Self-motivated, able to work independently but
also collaborative and driven by group critique. Proven track record as an expert in design who can collaborate well
with other functions.
or master’s degree in the study of design including one of the following:
Design, Web Design, Interaction Design, UI/UX Design, Service Design,
Information Architecture, HCI, Human Factors, or a portfolio that shows equivalent