The Role
The Infotainment
Factory Support Engineer will work with our Audio, Radio and Antenna
engineering teams to support the launch and sustain the product lifecycle at
our regional Service Centers and Gigafactory Berlin. This role will work
closely with our cross functional product development teams to understand the
Design, Function and Quality metrics of our product. The role will then take
this knowledge and work with our Gigafactory teams to protect for the products
function and quality before, during and after our vehicle assembly process.
This same knowledge will be used to support our Service Centers with any
product concerns. This role will also work closely with our suppliers on any
related product concerns or improvements. This engineer will be an integral member
of our product development team and share the responsibility of holding our
innovative product to a high level of customer satisfaction.
Responsibilities:
- Share the responsible for the best execution of
our infotainment products into our cars to the end of life
- Collaborate on the development of multiple
products with multiple cross functional teams: Electrical & Mechanical
Design, Reliability, Supply Chain, Quality, Manufacturing, and other
Engineering Teams
- Interface directly with our design teams to
clearly understand the hardware and software integration of our
infotainment system and its components
- Work in a complex and dynamic automotive assembly
line and collaborate with the variety of manufacturing teams
- Support our Project Managers by maintaining a progress tracking system that details and
accounts for the variety of development tasks needed during a product
lifecycle
- Work with our Suppliers and Supplier
Industrialization Engineers on the design, function, quality and launch of
our infotainment products
- Interpret, document and manage product CAD,
drawings and specifications
- Understand our product’s reliability, durability
and environmental constraints (temp, humidity, vibration)
- Support our product homologation and regulatory
compliance
- Troubleshoot our products, analyze and report
potential root causes, and work to implement solutions
- Support our Factory Firmware, and Field Service
Engineering Teams in debugging our products with relative SW applications
- Work with our Product Development, Factory and
Service teams in testing our Audio, Radio & Antenna products at the
component and system level
Requirements:
- A major in Electrical and/or
Mechanical Engineering, or proof of exceptional technical skills
- Experience in automotive, high tech, or other
high volume/high complexity manufacturing environment
- Hands-on experience in launching Infotainment products from either an engineering or manufacturing
profession
- Well versed with common workplace software and
have exceptional organizational skills
- Positive team player who can work in a
fast-paced, multi-cultural environment with cross-functional teams
(design, engineering, reliability, supply chain, industrialization, and
manufacturing)
- Ability to simultaneously manage difficult
projects with tight timing constraints and prioritize tasks based on
demand despite ambiguity
- Have excellent problem solving skills, including
the ability to be a creative thinker, devise creative solutions to
complicated problems and yet reach fact-based decisions
- Strong written, verbal, and interpersonal
communication skills, able to effectively and confidently communicate with
all levels of an organization including senior and executive level leadership
- Willingness to travel 10-20%, regionally and
internationally
- Fluent English and German skills
Preferred:
- Experience in Electrical and/or Mechanical
design, development or manufacturing of Audio, Acoustic, Antenna, RF, or
Terrestrial Radio products
- Familiarity working with headless embedded Linux
systems using SSH.
- Analysis and visualization of big data using
logging and business intelligence (BI) tools
What we
offer:
You will
be working in our state-of-the-art Gigafactory where you solve the world's most
interesting problems with the best and brightest people who share a passion to
change the world. Tesla’s compensation package includes competitive salary and
Tesla shares or bonusses. Typical benefits that are offered are a pension
program, 30 vacation days, employee insurances, relocation and commuting
support.
