Support

After Taking Delivery

Tesla Account

Your Tesla Account includes owner resources, guides and important updates. If needed, you can reset your password. For general questions about your account, visit Tesla Account Support.

Tesla App

Download the Tesla app and pair your phone to remotely monitor and control your Tesla.

Charging

The most convenient way to charge is at home. Learn more about home charging installation and charging connectors. While navigating, explore charging options along your route through our Trip Planner.

Model 3

Model S and Model X

Scheduling Service

Guidance on minor troubleshooting and repairs can be found in the Do It Yourself Guides. If a service appointment is required, the only way to schedule a service appointment is in the Tesla app. Select your desired service, add notes and photo or video and select your desired date, time and location. If available, you can select Mobile Service to have a technician come to a location convenient to you, rather than visit a Service Center.

Software Updates

Every Tesla gets better over time with over-the-air software updates that introduce new features and enhance existing functionality. To ensure you can quickly download and receive updates, connect to Wi-Fi. Tap the Wi-Fi icon from the status bar at the top of the touchscreen, locate your desired Wi-Fi connection and login as normal.

Autopilot

New Tesla cars comes standard with Autopilot—enabling your car to steer, accelerate and brake automatically under your active supervision. Learn how to engage Autopilot.

Vehicle Accessories

To order vehicle accessories, visit your nearest Service Center.

Vehicle Warranty

Your new vehicle is protected by a New Vehicle Limited Warranty. If you purchased a used vehicle through Tesla, review what is covered through the Used & Extended Used Vehicle Limited Warranty.

Roadside Assistance

Roadside Assistance is committed to providing you with emergency roadside service 24/7. Tap the Tesla T on your car’s touchscreen to view contact information for Road Assistance at any time.

Owner’s Manual

To access your Owner’s Manual, tap the Tesla T on your car's touchscreen.

Additional Support

For additional information about your Tesla, review our New Owner Frequently Asked Questions and watch our walkthrough videos, also available from your touchscreen under Entertainment > Tesla Tutorials. If you need further support, visit Tesla Support.

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