Support
Wall Connector
Tesla Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day charged. To purchase a Wall Connector, visit the nearest Service Center.
Please note that Wall Connector should be installed by a qualified electrician.
The installation and testing costs are not included in the purchase price for Wall Connector.
- Wall Connector Features
- Vehicle Charging Speeds
- Installation Walkthrough
- Post-Purchase Support
- Additional Resources
Wall Connector Features
Speed
Wall Connector is compatible with Model S, Model 3, Model X and Model Y and is capable of providing up to 71 km of range per hour of charge, with up to 11.5 kW / 32 amp output, depending on model.
Convenience
Wall Connector can adapt to most home electrical systems, with customisable power levels on a range of grid connection and amperage. This versatility allows installation in most homes, apartments and workplaces. The lightweight 24-foot (7.3 meter) cable allows the Mobile Connector to be left in the car.
Connectivity
Connecting the Wall Connector to a local Wi-Fi network enables it to receive over-the-air firmware updates, remote diagnostics access and usage data tracking capability. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features.
Power Sharing
Power sharing is ideal for households that need to charge more than one Tesla at the same time, but may not have enough power for multiple electrical circuits. This functionality allows up to six Wall Connectors to share power from one circuit while still allowing your vehicles to receive a sufficient charge.
Indoor/Outdoor Compatible
Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.
Vehicle Charging Speeds
For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla, tap the lightning bolt icon on the touchscreen.
For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.
Please refer to the table below for charging speeds for each power level option.
| Vehicle | Max charge power based on vehicle capabilities and Wall Connector current settings | ||
|---|---|---|---|
| 230 V Single-phase | 230 V Three-phase delta | 400 V Three-phase wye | |
| Model S, Model 3, Model X, Model Y | 7.4 kW (32 A) | 11 kW (28 A) | 11 kW (16 A) |
Approximate kilometers of range recovered per hour of charge:
Installation Walkthrough
Process
We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding and scheduling an electrician can take up to two weeks.
Follow these steps to successfully install a Wall Connector in your home:
- Find an Electrician
Enter your postal code in the Find an Electrician tool to locate an installer in your area. - Request a Quote
We recommend installing the Wall Connector on a 60 amp circuit in the parking space closest to your existing electrical infrastructure. Many electricians now offer quotes online and by email, making it easy to obtain multiple quotes. - Order Your Wall Connector
Once you have a quote from an electrician, order your Wall Connector from the nearest Service Center. - Schedule Your Installation
Forward the Wall Connector Order Shipment Confirmation email to your electrician and schedule your installation date directly.
Installation Resources
Your electrician can visit the Wall Connector Support page for further information on how to install a Wall Connector.
Installation manuals and troubleshooting information for Tesla charging products can also be found on the Charging and Adapter Product Guides page.
Post-Purchase Support
For questions about a Wall Connector you ordered and have not yet received, please reach out to OnlineOrdersEMEA@tesla.com.
If you are experiencing problems with a Wall Connector, contact ChargingSupportEMEA@tesla.com or visit the Support Page for assistance.