Support

Wall Connector

Tesla Wall Connector is an efficient and convenient home charging solution that lets you plug your vehicle in overnight and start your day charged. To purchase a Wall Connector, visit the nearest Service Center.


Wall connector cover

Wall Connector Features

Speed

Wall Connector is compatible with Model S, Model 3, Model X and Model Y and is capable of providing up to 77 km of range per hour of charge, with up to 16.6kW on Model S or X on a Three Phase Connection / 48 amp output, depending on model.

Convenience

Wall Connector can adapt to most home electrical systems, with customisable power levels on a range of grid connection and amperage. This versatility allows installation in most homes, apartments and workplaces. The lightweight 24-foot (7.3 meter) cable allows the Mobile Connector to be left in the car.

Connectivity

Connecting the Wall Connector to a local Wi-Fi network enables it to receive over-the-air firmware updates, remote diagnostics access and usage data tracking capability. Firmware updates will be automatically sent to the Wall Connector to improve the user experience and introduce new features.

Power Sharing

Power sharing is ideal for households that need to charge more than one Tesla at the same time, but may not have enough power for multiple electrical circuits. This functionality allows up to four Wall Connectors to share power from one circuit while still allowing your vehicles to receive a sufficient charge.

Indoor/Outdoor Compatible

Wall Connector’s lightweight design allows for versatile, indoor or outdoor mounting.

Vehicle Charging Speeds

For the fastest home charging, install Wall Connector with a circuit breaker that matches your vehicle’s onboard charger capabilities. To view the max amperage of your Tesla, tap the lightning bolt icon on the touchscreen.

For unique power situations or when power may be limited, Wall Connector can also be installed with lower amperage circuit breakers to support almost any existing electrical system.

Please refer to the table below for charging speeds for each power level option.

Vehicle Max charge power based on vehicle capabilities and Wall Connector current settings
230 V Single-phase 230 V Three-phase delta 400 V Three-phase wye
Model 3 7.4 kW (32 A) 11 kW (28 A) 11 kW (16 A)
Model S and Model X* 7.4 kW (32 A) 8.5 kW (32 A) 16.6 kW (24 A)

*Charge rate of Model S and Model X vehicles with single charger will be limited to 11kW

Approximate kilometers of range recovered per hour of charge:

  • Model 3 and Model Y: 7 kilometers per kW
  • Model S and Model X: 5 kilometers per kW
  • Installation Walkthrough

    Process

    We recommend installing your Wall Connector prior to taking delivery of your vehicle. Most installations will take a few hours, but finding and scheduling an electrician can take up to two weeks.

    Follow these steps to successfully install a Wall Connector in your home:

    • Find an Electrician
      Enter your postal code in the Find an Electrician tool to locate an installer in your area.

    • Request a Quote
      We recommend installing the Wall Connector on a 60 amp circuit in the parking space closest to your existing electrical infrastructure. Many electricians now offer quotes online and by email, making it easy to obtain multiple quotes.

    • Order Your Wall Connector
      Once you have a quote from an electrician, order your Wall Connector from the nearest Service Center.

    • Schedule Your Installation
      Forward the Wall Connector Order Shipment Confirmation email to your electrician and schedule your installation date directly.

    Installation Resources

    Your electrician can visit the Wall Connector Support page for further information on how to install a Wall Connector.

    Installation manuals and troubleshooting information for Tesla charging products can also be found on the Charging and Adapter Product Guides page.

    Post-Purchase Support

    For questions about a Wall Connector you ordered and have not yet received, please reach out to OnlineOrdersEMEA@tesla.com.

    If you are experiencing problems with a Wall Connector, contact ChargingSupportEMEA@tesla.com or visit the Support Page for assistance.


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