Support

With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the app for iOS and Android, and sign in with your Tesla Account email address and password.

• Vehicles
• Frequently Asked Questions

Vehicles

To use the available features in the Tesla app, your vehicle must be delivered and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.

	Access Vehicle and Climate Controls Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.
	Stay Charged Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.
	Understand Your Charge Stats Analyze your vehicle’s charging behavior and view the estimated savings along with average costs spent based on the type of charging for your vehicle.
	Manage Payment and Account Information Make payments and keep track of your charging and Shop order history. Use Wallet to view, add and remove payment methods associated with your Tesla Account.
	Schedule Service and Roadside Assistance Schedule service and track your appointment status.

Frequently Asked Questions

How do I troubleshoot the app?
If you are experiencing performance issues with the app, follow these steps:

• Signing in and out of the app
• Powering your phone off and on
• Deleting and reinstalling the app

How can I connect my vehicle to the Tesla app?
Your vehicle must be associated with your Tesla Account to connect be paired to with the app. If you recently purchased your vehicle, learn more about adding and removing products.

How can I switch products in the app?
Switch to a different product, swipe left on your vehicle or energy home screen.

How can I view, add or remove a payment method?
View, add or remove payment methods at any time from Wallet in the Tesla app. All payment methods associated with your Tesla Account can be found in Wallet.

To view or add a payment method:

1. Open the Tesla app.
2. Tap the profile picture icon, located in the top-right corner.
3. Tap ‘Account’ > ‘Wallet.’
4. To add a new payment method, tap ‘Add.’
5. To set a payment method as default, open the payment method in Wallet, then tap ‘Set as Default.’

To remove a payment method:

1. Open the Tesla app.
2. Tap the profile picture icon, located in the top-right corner.
3. Tap ‘Account’ > ‘Wallet.’
4. Tap the payment method you would like to remove.
5. Tap ‘Remove.'