Support

Tesla App Support

image of an Iphone with Tesla App opened on full screen

With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the app for iOS and Android, and sign in with your Tesla Account email address and password.

Vehicles

To use the available features in the Tesla app, your vehicle must be delivered and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.

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Access Vehicle and Climate Controls

Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.

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Stay Charged

Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.

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Manage Payment and Account Information

Make payments and keep track of your charging and Shop order history. Add payment methods for your Tesla products.

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Schedule Service and Roadside Assistance

Schedule service and track your appointment status.

Frequently Asked Questions

How do I troubleshoot the app?
If you are experiencing performance issues with the app, follow these steps:

How can I connect my vehicle to the Tesla app?
Your vehicle must be associated with your Tesla Account to connect be paired to with the app. If you recently purchased your vehicle, learn more about adding and removing products.

How can I switch products in the app?
Switch to a different product, swipe left on your vehicle or energy home screen.

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