How long will my grid connection application take to be processed?
Grid applications are a requirement of Australian and New Zealand energy distributors. Tesla will submit the application on your behalf once you have signed your Purchase Agreement, and the approval process can take anywhere from a few days to a few months depending on the type of distributor and the specifics of your installation. We will work closely with your distributor to ensure you receive approval as quickly as possible, and notify you as soon as it has been approved. Tesla will remain in contact with the distributor and will provide you status updates throughout the application process, so there will be no need to contact the distributor yourself.
What is a distributor? Is this different from my retailer?
Your electricity distributor (DNSP) is responsible for maintaining the poles, wires, and reliability of electricity in your area. A retailer sells you electricity and manages your bill.