Support
Mobile Connector
The Tesla Mobile Connector is a compact bundle that can charge your car from different outlets at medium to low speeds. We recommend installing a Wall Connector at home and leaving a Mobile Connector in the trunk as a backup option while traveling.
The Mobile Connector bundle includes:
- Mobile Connector (6 metres)
- Adapter for standard household outlets
- Cable organizing bag
- Approximately 10 km range per hour of charge
- 10A and 15A plugs
Troubleshooting Process
Step 1: Click on the Diagnose button below if your Mobile Connector is experiencing a problem.
Step 2: You will be asked to log in to your Tesla Account and complete a few preliminary troubleshooting steps.
Step 3: If your issue still isn't resolved, we'll connect you with a technical support agent.
DiagnoseManuals and installation guides