Model S Safety Update

To check if your vehicle is affected, you can search for your car’s VIN in the Tesla VIN Recall Search. Your VIN is located in the owner documentation and on the vehicle (for example, near the bottom of the windscreen on the passenger side, when viewed from outside).

As of January 2021, all Tesla vehicles affected by the takata airbag recall (PRA: 2019/17269) have been rectified, with the exception of the 11 vehicles with the following VINs:
5YJSB7E24FF115880
5YJSB7E44FF110924
5YJSB7H11FFP78049
5YJSB7H42FF092242
5YJSB7E17FF115329
5YJSB7E42GF149318
5YJSB7E15GF151103
5YJSB7H18EFP47749
5YJSB7H16EFS48500
5YJSB7H13EFP56617
5YJSB8E49FF103294

If your vehicle’s airbag has not yet been replaced, it is faulty and it could kill or seriously injure you and other people in your vehicle. Please immediately call the toll free number 1 800 68 6705 to arrange an airbag replacement.

Keep your contact details up to date.

If you have an affected vehicle, it’s important to update your contact details so that Tesla can contact you to arrange a replacement airbag. Please click here to login to Tesla Account and update your contact details.

Contact Us

To speak with your nearest Tesla Service Centre, please dial the toll free number 1 800 68 6705 or visit our locations.

For those with hearing impairments, the national relay service is available to assist with phone calls; visit https://relayservice.gov.au.

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For translating and interpreting services, please visit: https://www.tisnational.gov.au/

It is strongly recommended that owners of vehicles with critical airbags stop driving their vehicles immediately and call Tesla to arrange a replacement. After 6 years from manufacture, Takata airbags pose a heightened risk of injury or death.

No, only the passenger side airbag is affected.

Affected Model S vehicles will be recalled from January 2019, with all airbags to be replaced by December 2020. Your local service centre will notify you when it is time to have the work done.

Yes. These models use a different airbag.

No. The recalls will not affect any vehicles currently being produced. Additionally, Model S vehicles that were produced after late 2016, and all Tesla Roadster, Model X, and Model 3 vehicles are not affected. None of those vehicles has the type of airbag inflator that is subject to the recall.

Please take note that any replacement airbag installed in your vehicle following a collision or other incident may also be faulty. It is important that you contact Tesla to arrange for the airbag to be checked and replaced, if faulty. You should keep this letter with your vehicle records. If you sell or give your vehicle to another driver before replacing the airbag, please provide them with a copy of this letter and encourage them to contact the dealer directly to update the owner contact details for the vehicle.

Click here to download Tesla’s Recall Initiation Schedule, Quarterly Completion Schedule, and Recall and Replacement Timeline.