Your Tesla vehicle is protected by a 4 year, 80,000km (whichever comes first) new vehicle limited warranty and 8 year, unlimited kilometre battery and drive unit warranty. Tesla recommends an Annual Service Inspection every year or 20,000km to maintain your vehicle to top performance standards. Advance payment of Annual Service Inspections via a Service Plan is the most economical means of maintaining your Model S. Your Service Plan may be purchased by visiting a local Service Centre within the first 60 days after delivery of a new vehicle.
Three year prepaid service, $1,525
One inspection per year or 20,000km (whichever comes first), up to 3 years or 60,000km
Four year prepaid service, $2,375
One inspection per year or 20,000km (whichever comes first), up to 4 years or 80,000km
Eight year prepaid service, $4,500
One inspection per year or 20,000km (whichever comes first), up to 8 years or 160,000km
All prices include GST
Tesla Annual Service Inspection
Unlike petrol cars, Model S requires no motor oil changes, fuel filter, or spark plug replacements. As it is an electric car, even brake pad replacements are rare because most braking energy is regeneratively captured by the motor and returned to the battery. Our inspection instead focuses on tyre condition and wheel alignment check, replacement parts like windshield wiper blades, and software updates.
To schedule an annual inspection, contact your nearest Service Centre for an appointment.
|Multi point inspection (w/ tyre rotation and alignment check)||X||X||X||X|
|Cabin air filter replacement||X||X||X||X|
|Wiper blade set replacement||X||X||X||X|
|Key fob battery replacement (set)||X||X||X||X|
|Brake fluid replacement||X||X|
|Battery coolant replacement||X|
|Individual service cost (including GST)||$500||$725||$500||$975|
|Three years prepaid service cost (including GST)||$1,525||$975|
|Four years prepaid service cost(including GST)||$2,375|
|Eight years prepaid service cost (including GST)
The specified services repeat for years 5 through 8
All prices include GST
The specified operations repeat after year 4. For example, perform "Year 1" operations in year 5 and "Year 2" operations in year 6.
Tesla Ranger service may be available in your area. The service fee is based $3 per km from the nearest Tesla Service Centre. The minimum fee is $150.
Ranger/Valet (Tesla choice, if available) fees are waived if you live within a 25km of an existing Tesla Service Centre or within 80km of a Service Centre marked "coming soon" on our website.
Frequently Asked Questions
Can a Service Plan be purchased at any time?
No, you must purchase the Service Plan within 60 days after the delivery of a new vehicle. If you have already taken delivery, you have until March 31, 2016 to purchase.
What is the difference between an "Annual Service Inspection" and a "Tesla Service Plan"?
An Annual Service Inspection is the work performed on a vehicle when it comes in for its checkup every year or 20,000km (whichever occurs first). Service Plans are agreements for multiple Annual Service Inspections in advance. In other words, Service Plans are simply prepaid Annual Service Inspections.
Why are some Annual Service Inspection prices different between years?
The different prices are dependent upon the actual work performed as opposed to charging a flat rate price for each Annual Service Inspection. Tesla is determined to provide world class service for our customers at a fair price.
What happens during my Annual Service Inspection?
During your annual inspection, our expert Tesla Service team will take your Model S through a bumper to bumper, roof to wheel inspection. The wheels will be removed and tyres will be rotated. If a wheel alignment adjustment is determined necessary, it can be performed for an additional charge. Vehicle logs will be pulled and examined and all systems will be tested for operation. The drive unit(s) will be inspected and the temperature management system will be checked. Your brakes will be inspected. If the brake pads are outside of recommended specifications they can be replaced for an additional charge. Normal items such as windshield wipers will be replaced as needed. Tread wear is inspected and if new tyres are needed additional charges will apply if new tyres are installed. Please note that tyre wear is not covered as part of the annual inspection or under the Tesla Service Plans or the New Vehicle Limited Warranty.
If I drive 40,000km in a year, do I need 2 inspections? How would that apply to the 4 year service plan?
The mileage and time period both prompt the service interval. If you drive 40,000km in 1 year, you'll want to have your car inspected twice. If you drive 8,000km in a year, you'll want to have Model S inspected on the year anniversary of ownership.
Note: Tesla recommends that Annual Service Inspections be performed within 1,000km or 30 days of the specified maintenance intervals for the selected Plan. Please contact your Service Centre as early as possible to secure a booking.
What is a Tesla Ranger?
A Tesla Ranger is one of our specially-trained technicians who will come to your home, office, school, and/or any location of your choice to perform Tesla Service. Please note that some repairs or tasks (such as Annual Service Inspections and those that require a vehicle lift) cannot be performed away from a Service Centre and may require your Model S to be brought into a Tesla Service location.
When do I need to purchase a Tesla Service Plan and what do they cover?
You are eligible to purchase any of our Tesla Service Plans before deliverywithin 60 days after taking delivery of your Model S. You are not required to purchase a Tesla Service Plan and are able to pay for your Annual Service Inspection per each appointment. Tesla Service Plans are simply prepaying at a discount for your annual inspections. See the Tesla Service Plan Terms and Conditions for further details.
How often do I need to bring my Model S in for maintenance service?
We recommend that you bring your Model S into the nearest Service Centre for maintenance service every 20,000km or once per year, whichever comes first. Please use our Find Us page to find a Service Centre near you.
If I choose not to service my Model S, will this void my warranty or Resale Value Guarantee?
It is highly recommended that you service your Model S once a year or every 20,000km. If you do not follow this recommendation, your New Vehicle Limited Warranty will not be affected unless lack of maintenance results in a failure of a component. If you are financing your Model S through Tesla Financing, you will only be eligible for the full Resale Value Guarantee if your Model S is brought in for service per the above recommended timeline.
How will I remember to bring my Model S in for Annual Inspection on time?
Set up an appointment on your delivery day! You can do this with our Service Team at the time of delivery or give them a call after your appointment. Click here for Tesla Service Centre contact information.
During my appointment, how will I get around if I need my car?
We want your Tesla Service experience to be convenient and hassle-free. If you are within 25km of the closest Service Centre, a valet can be sent out to retrieve your Model S from your home or office and return it for you when the service is complete, if available. If service on your Model S will take longer than four hours, a Service Loaner will be provided for you, if available. If a Service Loaner is unavailable, a rental car can be arranged. You may also choose to have a Tesla Ranger come to any location of your choice to perform service on your Model S, for the additional charge mentioned above. Please note that Rangers cannot complete tasks that require a vehicle lift.
How often should I rotate my tyres?
We recommend that you bring your Model S in to have the tires rotated every 10,000km. This is included as part of the Annual Service Inspection. If you require a rotation in between annual inspections, this is available for an additional fee. If you have purchased a Service Plan, it is included as part of the plan.
Do I have to take my car to a Tesla Service Centre?
It is always best to bring your Model S into a Tesla Service Centre or schedule a Ranger or Valet for any service needs. If you choose to bring your Model S to a non-Tesla shop for any maintenance or repairs, please be aware that if problems occur as a result of this maintenance or repairs, this could affect coverage under your New Vehicle Limited Warranty.
Can I transfer my Tesla Service Plan to the new owner if I sell my Tesla vehicle?
Yes, you can transfer the unused portion of your Tesla Service Plan with the sale of your Tesla. In addition, we’re going to take this opportunity to go one step further: Tesla owners can transfer the unused value of your Tesla Service Plans towards a Tesla Service Plan for a new Tesla Model S or Model X.
You can view the Terms and Conditions after logging into your Tesla account.Click on “Services Sign Up” and following the appropriate link for your chosen plan.
Can Tesla Service Plans be added to the cost of the vehicle when financing Model S?
Tesla Service Plans cannot be added to the total cost of your Model S, whether you are financing or not. These plans can only be purchased separately.
Can I cancel my Tesla Service Plan? Can I upgrade or downgrade my Tesla Service Plan?
You can cancel the Tesla Service Plan subject to certain conditions – please see the Terms and Conditions for further details.
You cannot downgrade your Tesla Service Plan once you have purchased the plan. You can, however, upgrade your plan by visiting your nearest Service Centre.
Can I transfer my New Vehicle Limited Warranty to the new owner if I sell my Model S?
Yes, you may transfer your New Vehicle Limited Warranty at no cost to you or the new owner.
What is the New Vehicle Limited Warranty?
Your Model S is covered by the New Vehicle Limited Warranty, which includes the Basic Vehicle Limited Warranty, the Supplemental Restraint System ("SRS") Limited Warranty, and the Battery Limited Warranty.
The Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any Model S parts manufactured or supplied by Tesla that occur under normal use for a period of four years or 80,000km, whichever comes first.
The SRS Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle's seat belts or air bag system manufactured or supplied by Tesla that occur under normal use for a period of 5 years or 100,000km, whichever comes first.
The Battery Limited Warranty covers the repair or replacement of any malfunctioning or defective Model S battery for a period of eight years or for the number of km specified below for your battery configuration, whichever comes first. If you have a 60kWh battery, your battery is covered for 200,000km and if you have an 70kWh or larger battery, your battery is covered for an unlimited amount of km. To provide you with even more assurance, the Battery Limited Warranty will also cover damage to your vehicle from a battery fire even if it is the result of driver error, subject to certain exclusions.
See your New Vehicle Limited Warranty in the touchscreen in the car, or download it from the "My Documents" section of your Tesla account, for further details.