Model 3 Reservations FAQ

How do I reserve a Model 3?
You can make a reservation on the Reserve your Model 3 page.

When will my Model 3 be delivered?
Model 3 production is scheduled to begin in mid 2017. At this time, the delivery estimate for new reservations is mid 2018 or later, depending on country of delivery. Once production begins, we will begin deliveries in North America starting on the West Coast, moving east. As we continue to ramp production, we will begin deliveries in Europe, APAC and right-hand drive markets. As we get closer to production, we will have more details to share with you.

How many Model 3 reservations can I make?
Two per person.

Can anyone, from any country reserve a Model 3?
Yes, anyone from countries listed on the drop down list on our website can reserve a Model 3.

When can I test drive Model 3?
We will provide the opportunity to get behind the wheel of Model 3 once we begin production. In the meantime, we invite you to stop by a Tesla store to experience Model S or Model X.

What more can you tell me about Model 3?
It’s going to be awesome. We’ll continue to share more about Model 3 with you over the coming months as we get closer to production. Stay tuned!

Will Model 3 take advantage of Electric Vehicle Purchase incentives like Model S and X does today?
We are committed to providing you with the most current information about incentives at the time of purchase, we'll do the same when it's time for confirming your Model 3 order.

I reserved a Model 3 but haven’t received a confirmation email. When can I expect this to arrive?
We have received an extraordinary number of reservations for Model 3. We aim to send your confirmation email out within 24-48 hours of reserving. If it’s been more than 48 hours, please check your spam and junk folders for an email from Tesla communications. And if you still don’t see it, please email us at EUreservations@tesla.com

Can I cancel my Model 3 reservation?
Yes, you can cancel at anytime. Log in to your Tesla account and you will find a link to cancel. Refunds can take up to three weeks depending on your country of delivery.

Why did I not receive an invoice for my Model 3 reservation?
Your Model 3 reservation payment is fully refundable. An invoice will therefore not be available until the reservation is converted into a confirmed order. However, you can find an official confirmation of your reservation payment in your My Tesla account.

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