Solar Roof FAQs



How can I place a Solar Roof order?
You can place your Solar Roof order by completing the Solar Roof order form and making a $1000 USD payment.

When will my Solar Roof be installed?
Initial trial installations are complete and customer installations are underway with plans to ramp up in 2018. As production ramps, we will begin deliveries internationally. Solar Roof will be installed based on your order queue position when Solar Roof is ready for your region.

Can anyone, from any country place a Solar Roof order?
Yes, anyone from countries listed on the drop down list on our website can place a Solar Roof order.

What if I also want a Powerwall home energy storage battery?
We’ve designed Powerwall and Solar Roof to integrate seamlessly with each other. You may place an order for Powerwall on the same form.

Does Tesla offer finance alternatives for Solar Roof installations?
We plan to offer financing in the United States in early 2018. In the meantime, you may be able to finance your Solar Roof with a personal loan, a home improvement loan, a home equity line of credit or other second mortgage product.

Will you take care of the entire roof installation process?
Yes, Tesla will take care of your entire Solar Roof experience, from the removal of your existing roof through permitting and installation of your new Solar Roof.

Can I cancel my Solar Roof order?
Yes, you can cancel at anytime until you’ve agreed to purchase. Log in to your Tesla Account and you will find a link to cancel. Refunds can take up to three weeks depending on your country of delivery.

 

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