First Responders Information
Tesla is committed to helping fire departments and first responders safely handle emergency situations involving Tesla vehicles. Emergency disconnects are available to safely de-energize the vehicle when extraction is necessary to rescue passengers.
- Tesla MSDS (COMING SOON)
For Vehicle Owners
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Turn off vehicle
Roadsters: Turn off the vehicle and remove the key.
Model S and Model X: Simply press the "park" button on the end of the gear-selector stalk.Tesla vehicles are electric and make no noise even when the powertrain is energized.
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Call Roadside Assistance
Call one of the Tesla's Roadside Assistance Numbers. If it's an emergency, dial 112.
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Review Vehicle Ownership Card
See the Vehicle Ownership Card in your glove box for 24-hour Roadside Assistance information and towing instructions.
Contact Us
Fire safety personnel, training officers and other first responders who have questions, please call Tesla Roadside Assistance. Please email non-emergency questions to firstrespondersafety@tesla.com.