Support

Tesla Delivery Day




Prepare for Delivery

Review and Confirm Delivery
After placing your order, log into your Tesla Account to confirm your delivery details. Your new Tesla will be eligible for delivery once your delivery details are submitted and our team has processed the information.

Your delivery details may include:

  • Delivery location
  • Registration
  • Trade-in
  • Payment method

Delivery Documents and Final Payment
Before your delivery appointment, submit your final payment and necessary documents through your Tesla Account.

Tesla App
Before your delivery appointment, download the Tesla app to access our video tutorials and support resources. Your Tesla will automatically pair to the app on delivery day.

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Delivery Scheduling
We will schedule an appointment once your Tesla is ready for delivery. Delivery timing depends on your car configuration, location and completion of your Tesla Account profile.

What to Expect on Delivery Day

Express Delivery
Take delivery with touchless pick-up of your car from a Tesla delivery location.

On your delivery day, we will welcome you at your selected delivery location. Once you check in and finalize required documents, you will be ready to drive away in your new Tesla.

You will have all the time you need to explore the features of your car at your own pace via the in-car Tesla Tutorials and Owner’s Manual on the touchscreen. All tutorials can also be accessed from the Settings menu in the Tesla app, or you can ask a Tesla Advisor for additional information during pick-up.

Express Delivery is now available at all our Tesla pick-up centers and may vary depending on the country’s signatory requirements.

Documents and Ownership Information
Document required at your delivery appointment may include*:

  • Final Payment
  • Driver's License(s)
  • Auto Insurance
  • Trade-in Ownership Documents

* Note: Final payment requirements vary based on location and purchase method. For more payment details and documents needed at your delivery day, see our Order & Delivery FAQs.

Vehicle Introduction
We recommend reviewing these features before taking delivery of your new Tesla:

After Delivery

Tap "Service" on your touchscreen to access your digital Owner’s Manual for more information about your Tesla, including a deep dive into specific features and receiving software updates.

To learn more, visit our After Taking Delivery Support page.

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