Tesla Delivery Day
Your delivery experience should be simple and easy. Before taking delivery, be sure you’ve taken all the necessary steps.
Review and Confirm Delivery
After placing your order, sign in to your Tesla Account to confirm your delivery details. This information is required to move your delivery forward.
Details may include:
- Delivery location
- Payment method
Delivery Documents and Final Payment
Before your delivery appointment, verify your delivery details and complete all the steps in your Tesla Account. You must have all required documents with you when you take delivery of your vehicle.
Before your delivery appointment, download the Tesla app to access our video tutorials and support resources. Your vehicle will automatically pair to the app on delivery day.
Once your vehicle is available, we will contact you to schedule a delivery appointment. Vehicle availability varies based on many factors, including production, logistics and timely completion of your delivery tasks.
Take delivery with touchless pick-up of your vehicle from a Tesla delivery location.
On your delivery day, we will welcome you at your selected delivery location. Once you check in and finalize required documents, you will be ready to drive away in your new Tesla vehicle.
You will have all the time you need to explore the features of your vehicle at your own pace via the Tesla Tutorials and Owner’s Manual on the touchscreen. All tutorials can also be accessed from the Settings menu in the Tesla app, or you can ask a Tesla Advisor for additional information during pick-up.
Express Delivery is now available at all our Tesla pick-up centers and may vary depending on the country’s signatory requirements.
Documents and Ownership Information
Documents required at your delivery appointment may include:
- Final payment
- Driver’s license(s)
- Auto insurance
- Trade-in ownership documents
Note: Final payment requirements vary based on location and purchase method. Credit cards are not accepted for final payment.
We recommend reviewing these features before taking delivery of your new Tesla vehicle:
Find the latest updates, resources and information about your new Tesla vehicle on Tesla Support.
Tap ‘Service’ on your touchscreen to access your digital Owner’s Manual for more information about operating your vehicle, specific features and software updates.
To learn more about your vehicle, view next steps after taking delivery.