Support

Referral Program

Starting May 19, 2017, Tesla owners can give five friends free unlimited Supercharging and a 1,000 € credit toward a new Model S or Model X with their personal referral code. Existing Tesla owners will also receive free unlimited Supercharging on any new Model S or Model X that they purchase - no referral required.

As a thank you, owners will be eligible to receive exclusive Referral Program awards, including:

1 Qualifying Referral: 500 € Tesla Credit
Use it towards accessories, service, or a new car. Credits are valid for 12 months from the referral delivery date.

2 Qualifying Referrals: Early Access Token for Solar Roof
Be one of the first to get Solar Roof with this early-access token for priority scheduling of a Solar Roof installation. If you do not use this award, the token may be given to a friend.

3 Qualifying Referrals: 21” Arachnid Wheels
Enhance the performance of your Model S with exclusive 21” forged-aluminum Arachnid wheels in silver. These are not available to the public and will be available for installation in August for winners in this program.

4 Qualifying Referrals: Founders Series Powerwall 2
Store energy for future use and provide backup power with this red, limited-production Powerwall 2 home battery. This edition is not available to the public and will be available for installation starting Fall 2017 for winners in this program. Installation charges may apply.

5 Qualifying Referrals: Tesla Semi Truck Unveil Invitation
Experience the official unveil of our semi truck this September. Your VIP invitation is valid for you and one guest.

Thank you for helping to accelerate our transition to sustainable energy.

 

Frequently Asked Questions

When will I receive my awards from a previous phase of the Referral Program?
Please see our timelines below:

January 16th, 2017-March 15th 2017
Tesla Carry-On Luggage: Pre-production, shipping July/August
Founder Series Powerwall 2: In production, shipping late Summer 2017, after installation consultation. Awards destined for Europe and Asia/Pacific may experience longer lead times due to shipping overseas.

March 16th, 2017-June 15th, 2017
Referring owners have received an email survey to specify their awards preferences.

Current Program
Award timelines are automatically communicated via email when customers reach the award threshold.

All production and shipping estimates are current as of July 18, 2017 and subject to change.

I don’t want my award. Can I exchange it for a different reward or a cash equivalent?
Awards are not exchangeable and do not have cash value.

I received a referral a few days before the last program ended. Can I take advantage of the new program awards instead?
Awards are not exchangeable. Referrals must be made during each specific program to take advantage of the corresponding awards.

Can I combine all my referrals from the last few phases to receive one of the updated awards?
Referrals must be made during the specific program period to take advantage of the corresponding awards.

My friend just took delivery of their new Tesla vehicle, but forgot to use my code. Can they apply it retroactively?
Referral codes must be applied at the time of the order being placed and cannot be applied retroactively.

When should I expect my award?
Recipients will receive an email verifying each time a referral order is placed, including information and steps necessary to receive awards. Orders must be delivered before awards are provided to recipient.

I’ve received more than one referral in the current program. Does this mean I won’t receive lower awards?
Recipients will receive awards for each tier of the program. For example, someone receiving five referrals in the current program will receive all five awards.

How can I tell if I’ve received a referral or if my referred orders have been delivered?
Along with the email verifying each referred order, owners can find information pertaining to the Referral Program in the Loot Box within the Tesla mobile app as well as at www.tesla.com/mytesla. For past Referral Program information, click View Past Referral Programs below the referral code.

I received the wrong size jacket. Can I exchange it for the correct size?
Yes. Please email ReferralProgram@tesla.com, with the subject line ‘Tesla Referral Program – Wrong Size’ and we will send you a replacement.

I had enough referrals to receive a set of wheels for my Tesla. When should I expect delivery?
The Arachnid and Turbine wheels from previous phases of the program are currently in transit to local Service Centers around the world. Once they arrive, our Service team will contact recipients to set up an installation appointment.
Note: Awards destined for Europe and Asia/Pacific may experience a longer transit time due to shipping overseas and passing through customs on their way to delivery locations.

I’m a Tesla employee and own a Model S / Model X / Roadster. Can I refer new orders and take advantage of the program?
Tesla employees may refer new orders in line with the program rules found on the website, however Sales employees are prohibited from receiving Referral Awards.

Limits
Related order must be placed between May 19, 2017 and December 31, 2017. Owners with one or more referrals in the previous phase between March 16, 2017 and May 19, 2017 will be eligible for both updated and previous phase awards for referrals made between May 19, 2017 and June 15, 2017. Referral order vehicles must be actually delivered to qualify for awards. Used vehicles are not eligible. Model 3 orders are not eligible. Limit of 5 referrals per owner. Referral code must be applied at the time of order and cannot be added after the order has been placed. Free unlimited Supercharging will only apply to the original vehicle owner and only for the duration of original vehicle ownership. Referral codes may be shared and applied in any country where Model S and Model X are available, in accordance with local terms and conditions.

Must be at least 18 years old to be eligible for awards. No entry fee, payment or purchase required for the drawing. A random drawing will be held on or around June 30, 2017 to determine the winners, who will be contacted thereafter. Awards are non-transferable and not redeemable for cash. The customer is responsible for all taxes and local requirements and fees. Customers are responsible for their own travel and accommodations unless otherwise specified. SpaceX tours are subject to the visitor meeting facility entrance eligibility criteria. Program and awards are conditional on and subject to local laws and regulations.

The customer may not be an employee, legal representative or partner of Tesla or any Affiliate of Tesla. Nothing in the Referral Program shall be deemed to create any kind of relationship between the referrer and Tesla or any of Tesla’s Affiliates. The referrer has no authority to represent or bind Tesla. Terms and conditions are subject to change. Program structure and awards including the Semi Unveil Invitation may be updated on or after August 15, 2017.

Good Faith
We introduce programs such as these in good faith and expect the same good faith in return. Please note that we may withhold awards where we believe customers are acting in bad faith or otherwise acting contrary to the intent of this program. To be clear, commercializing, advertising, publishing, mass distributing or selling referral codes is not appropriate, and we will not honor such codes. We cannot cover every nefarious scenario, nor will we attempt to, but we do promise to be fair and reasonable.

Not OK:

  • Advertising
  • Spam
  • Anything misleading or annoying

OK:

  • YouTube channels
  • Informational & fan websites
  • Social media sharing

Previous Referral Programs

March 16, 2017 - June 15, 2017

Customers who order a new Model S or Model X using the referral link of a Tesla owner will get a 1,000€ credit towards the purchase price. To show our appreciation, referring owners will be eligible for our Referral Program awards.

Current Phase

Owners can refer up to 9 friends during the current phase of the program, lasting from March 16 to June 15, 2017.

Ludicrous P100D Model S or Model X and Private SpaceX Tours
Each qualified referral customers make gives them an additional entry into our Referral Program drawings:

  • Ludicrous P100D Model S or Model X + Private SpaceX Tour: One referrer will win a Ludicrous P100D Model S or Model X as well as a private tour for four of the SpaceX headquarters in Los Angeles, including travel and accommodations. SpaceX designs, manufactures and launches advanced rockets and spacecraft. SpaceX headquarters is not open to the public.
  • SpaceX Tour: Five referrers will win a tour for four of the SpaceX headquarters in Los Angeles, including travel and accommodations.

7+ Qualifying Referrals
Owners who make 7 qualifying referrals will receive an invitation for themselves and a guest to attend our Model 3 delivery event.

5+ Qualifying Referrals
Those who make 5 or more qualifying referrals will receive an exclusive red Founders Series Powerwall 2. This limited edition Powerwall is not available to the public.

2+ Qualifying Referrals
Those who make 2 or more referrals will receive a rolling Tesla carry-on.

1+ Qualifying Referrals
Everyone who makes a qualifying referral will receive a pass for 4 to tour the Tesla Gigafactory in Sparks, Nevada.

Annual Awards

Owners will now also receive exclusive benefits and awards throughout the year, based on their total number of referrals from January 16, 2017.

First to 20 Per Region - Ludicrous P100D Model S or Model X
The first person to refer 20 friends starting from January 16 in each sales region— North America, Europe, and Asia-Pacific — will receive a P100D Model S or Model X. They will be invited to configure their award once all 20 friends have taken delivery of their new Tesla vehicles.

20+ Qualifying Referrals
Those who make 20 qualifying referrals will receive a weekend getaway at a destination charging resort as well as the ability to swap their car with the latest Tesla of their choice for a week.

15+ Qualifying Referrals
Those who make 15 qualifying referrals will receive exclusive priority access and benefits lasting until December 31, 2018, including:

  • VIP Concierge - 24/7 access via phone for assistance with all ownership matters
  • VIP access to Tesla events
  • 10 overnight test drive passes for friends and family
  • 10 passes for 4 to tour Tesla’s Fremont Factory

We know that without our customers we would not be where we are today. This is our way of thanking you for your support in building the Tesla community and accelerating the world’s transition to sustainable energy.

Limits
Related order must be placed between March 16, 2017 and June 15, 2017 to qualify for current phase awards, and after January 16, 2017 to qualify for annual awards. Referrals must be delivered before awards are redeemed. Used vehicles are not eligible. Limit of 9 referrals per owner betwen March 16, 2017 and June 15, 2017.

Must be at least 18 years old to be eligible for awards. No entry fee, payment or purchase required for the drawing. A random drawing will be held on or around June 30, 2017 to determine the winner. The winner will be contacted thereafter. Awards are non-transferable and not redeemable for cash. The customer is responsible for all taxes and local requirements and fees. Customers are responsible for their own travel and accommodations unless otherwise specified. SpaceX and Tesla tours are subject to the visitor meeting facility entrance eligibility criteria. Program and awards are conditional on and subject to local laws and regulations.

The customer is not an employee, legal representative or partner of Tesla or any Affiliate of Tesla. Nothing in the Referral Program shall be deemed to create any kind of (commercial) relationship between Supplier and Tesla or any of Tesla’s Affiliates. The customer has no authority to represent or bind Tesla.

Good Faith
We introduce programs such as these in good faith and expect the same good faith in return. Please note that we may withhold awards where we believe customers are acting in bad faith or otherwise acting contrary to the intent of this program. To be clear, commercializing or otherwise selling referral codes is not appropriate, and we will not honor such codes. We cannot cover every nefarious scenario, nor will we attempt to, but we do promise to be fair and reasonable.

January 16, 2017 - March 15, 2017

Customers who order a new Model S or Model X using the referral link of a Tesla owner will get a 1,000€ credit towards the purchase price. To show our appreciation, referring owners will be eligible for our Referral Program awards.

Current Phase

Owners can refer up to 8 friends during the current phase of the program, lasting from January 16 to March 15, 2017.

7+ Qualifying Referrals
Owners who make 7 qualifying referrals will receive an invitation for themselves and a guest to attend our Model 3 delivery event.

5+ Qualifying Referrals
Those who make 5 or more qualifying referrals will receive an exclusive red Founders Series Powerwall 2. This limited edition Powerwall is not available to the public.

2+ Qualifying Referrals
Those who make 2 or more referrals will receive a rolling Tesla carry-on.

Ludicrous P100D Model S or Model X
Each qualified referral customers make gives them an additional entry into a drawing to win their choice of either a Ludicrous P100D Model S or Model X.

Annual Awards

Owners will now also receive exclusive benefits and awards throughout the year, based on their total number of referrals from January 16, 2017.

First to 20 Per Region - Ludicrous P100D Model S or Model X
The first person to refer 20 friends starting from January 16 in each sales region— North America, Europe, and Asia-Pacific — will receive a P100D Model S or Model X. They will be invited to configure their award once all 20 friends have taken delivery of their new Tesla vehicles.

20+ Qualifying Referrals
Those who make 20 qualifying referrals will receive a weekend getaway at a destination charging resort as well as the ability to swap their car with the latest Tesla of their choice for a week.

15+ Qualifying Referrals
Those who make 15 qualifying referrals will receive exclusive priority access and benefits lasting until December 31, 2018, including:

  • VIP Concierge - 24/7 access via phone for assistance with all ownership matters
  • VIP access to Tesla events
  • 10 overnight test drive passes for friends and family
  • 10 passes for 4 to tour Tesla’s Fremont Factory

We know that without our customers we would not be where we are today. This is our way of thanking you for your support in building the Tesla community and accelerating the world’s transition to sustainable energy.

Limits
Related order must be placed between January 16, 2017 and March 15, 2017 to qualify for current phase awards, and after January 16, 2017 to qualify for annual awards. Referrals must be delivered before awards are redeemed. Used vehicles are not eligible. Limit of 8 referrals per owner until March 15, 2017.

Must be at least 18 years old to be eligible for awards. No entry fee, payment or purchase required for the drawing. A random drawing will be held on or around March 31, 2017 to determine the winner. The winner will be contacted thereafter. Awards are non-transferable and not redeemable for cash. The customer is responsible for all taxes and local requirements and fees. Program and awards are conditional on and subject to local laws and regulations.

The customer is not an employee, legal representative or partner of Tesla or any Affiliate of Tesla. Nothing in the Referral Program shall be deemed to create any kind of (commercial) relationship between Supplier and Tesla or any of Tesla’s Affiliates. The customer has no authority to represent or bind Tesla.

Good Faith
We introduce programs such as these in good faith and expect the same good faith in return. Please note that we may withhold awards where we believe customers are acting in bad faith or otherwise acting contrary to the intent of this program. To be clear, commercializing or otherwise selling referral codes is not appropriate, and we will not honor such codes. We cannot cover every nefarious scenario, nor will we attempt to, but we do promise to be fair and reasonable.

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