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Model 3 Reservations FAQ

Here’s more information on what you can expect next with your Model 3 reservation:

How can I check my estimated delivery window?
Model 3 reservation holders can check their latest delivery timing estimate in their Tesla Account.

When will I be invited to configure my Model 3, and when can I take delivery?
Model 3 reservation holders are receiving invitations to order and design Model 3 based on the time and date that they placed their reservation. Deliveries have started in the U.S. and Canada, with other international deliveries starting in 2019. As you design your Model 3, you will see an estimated delivery timing—which will be based on your location and configuration options. If you would like to wait for a version of Model 3 that is not yet in production, you can choose to hold your place in line and be notified when your desired options become available.

How will I receive an invitation to configure my Model 3?
We will send you an invitation to configure your Model 3 to the email address you used to place your reservation. Confirm your email address is up to date. Invitations will be sent based on the date and time you placed your reservation, and if we have started production for your country.

Which Model 3 features are currently available?
Our first Model 3 in production comes with a long-range battery, 310 miles of range, rear-wheel drive and premium upgrades throughout, beginning at $49,000 USD. In late 2018, we will introduce the option for a standard battery with 220 miles of range and standard equipment, beginning at $35,000 USD.

Every Model 3 comes with standard active safety features and is designed to be the safest car in its class. Today, customers can choose from four customization options for Model 3: wheel size (18” Aero or 19” Sport), exterior color (Solid Black, Midnight Silver Metallic, Deep Blue Metallic, Silver Metallic, Pearl White Multi-Coat, Red Multi-Coat), All-Wheel or Rear-Wheel Drive and Autopilot features (Enhanced Autopilot or Full Self-Driving Capability). In addition, Performance Model 3 is now available to configure and includes All-Wheel Drive, optional White Premium Interior, faster acceleration of 3.5 seconds, a carbon fiber spoiler and 20” Sport Wheels.

Future options will include a premium package as an upgrade choice. International feature availability and timing will be shared later as production ramps.

Which features come standard with Model 3 for $35,000 USD?
Model 3 is designed to be the safest car in its class, with 220 miles of range, and zero to 60 mph acceleration in 5.6 seconds. Standard features also include full self-driving hardware, Supercharging capability, a rear glass roof, a 15” touchscreen display, Wi-Fi and LTE internet connectivity capability, free over-the-air software updates, full LED lighting, and an 8-year, 100,000 mile battery warranty.

What type of payment options are available for my Model 3?
We currently support cash purchases and loan financing on Model 3. You can apply for financing through your Tesla Account as your delivery day approaches.

Does Tesla accept trade-ins?
Yes. When your Model 3 order is confirmed, you can request a trade-in through your Tesla Account.

Will I be eligible to receive incentives for purchasing Model 3?
You may be eligible for local or federal tax incentives when you purchase your Model 3. We recommend speaking with a tax professional for guidance, as some incentives may depend on your personal tax situation.

Will I need to order Model 3 as soon as I receive my invitation?
For the fastest delivery of your Model 3, we encourage you to place your order as soon as you receive your invitation. The invitation to configure your Model 3 will have a link which will allow you to either configure your vehicle, or save your place in line and wait until later to order. We will continue to send invitations to reservation holders on a rolling basis, however delivery timing cannot be confirmed until an order is placed.

Where can I take delivery of my Model 3?
We will assign you a delivery location based on your registration address after you’ve confirmed your order.

I have relocated to a different state or country since placing my Model 3 reservation. How can I update my address?
You can update your registration address in your Tesla Account.

If you have moved to another country, you will not lose your place in line, but your move may impact delivery timing as Model 3 is delivered in your market. For help updating your Tesla Account, please contact Customer Support.

What is the cost of Supercharging for Model 3?
Model 3 comes standard with the hardware necessary to utilize the global Tesla Supercharger Network. A small fee will apply for Supercharging—which is only a fraction of the cost of gas.

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