We pride ourselves on providing the highest level of customer service in the industry. All Tesla vehicles are serviced in Tesla-owned and operated stores and service centers. Our access to the full history and service records of each vehicle allow us to select the used vehicles best suited to be sold.
Tesla Used Car Warranty
An additional four-year and 80,000 kilometers warranty will start on the date of delivery for all Tesla vehicles less than 4 years old or under 80,000 kilometers. Standard 24-hour roadside assistance is also included while covered under the warranty.
Tesla Used Car Extended Warranty
An additional two-year or 160,000 kilometers of coverage (whichever comes first) and the balance of an original Battery and Drive Unit warranty will begin on the date of delivery for all Tesla vehicles greater than four years old or over 80,000 kilometers. Standard 24-hour roadside assistance is also included while covered under the warranty.
Battery and Drive Unit Warranty
Tesla’s unique approach to battery and drive unit design provides unprecedented longevity and performance. All vehicles with a 70 kWh battery or larger will receive an eight-year, unlimited kilometer battery and drive unit warranty from the original date of sale. All Tesla vehicles sold before 2015, with a battery capacity below 70 kWh, will receive an eight-year or 200,000 kilometer battery and drive unit warranty from the original date of sale. Tesla Sales Advisors will provide full details on specific vehicle warranties.
All vehicles sold by Tesla go through the same inspection and refurbishment process. Without the need for mechanical maintenance such as oil changes, fuel filters, spark plug replacements, or emissions checks, we have simplified the inspection process to 10 key areas, including:
- The Battery and Drive Unit
- Braking System
- Electrical System
How can I order a Tesla vehicle?
All Tesla vehicles can be purchased online, with a deposit payment on a credit card.
Is the vehicle deposit refundable?
No, deposits for Used vehicles are non-refundable. Once a deposit is completed, the vehicle will no longer be displayed on our website and will be reserved for the buyer.
How do I charge my Tesla?
The most convenient way to charge is at home, with an adapter that plugs into common household outlets. Visit our charging site to learn more, or purchase a charging solution through our online shop.
How long does it take to get my car?
Used vehicles are location in our Service Centers across the country. Your delivery timeframe depends on a variety of factors including preparation time and transportation time, and may take around two to four weeks. When you place your order, the Tesla Delivery team will provide you with a more specific timeframe.
Can used vehicles be upgraded?
We’re committed to continuously improving the driving experience through over-the-air software and firmware upgrades—a benefit available to all new and used Tesla vehicles.
How do I buy a used Tesla from another country?
Used vehicles must be delivered to the country in which the vehicle is listed online to be sold, and local applicable VAT must be paid. If working directly with a Sales Advisor, cross-country sales can be possible for VAT-Deductible cars. In these specific cases, invoice will correspond to local registration and Tax requirements, showing vehicle location VAT.