Support

Tesla Delivery Day

Your Tesla delivery experience will be simple and easy. Before taking delivery, be sure you've taken all the necessary steps.




Prepare for Delivery

Review and Confirm Delivery
After placing your order, log into your Tesla Account to confirm your delivery details. Completion of these tasks will prioritise you to receive a VIN and is required to receive your final invoice.

Your delivery details may include:

  • Delivery location
  • Registration
  • Driver's Licence
  • Trade-in
  • Payment method

Delivery Documents and Final Payment
Before your delivery appointment, upload any necessary documents through your Tesla Account and refer to the payment summary on your final invoice to submit your final payment.

Tesla App
Before your delivery appointment, download the Tesla app to access our video tutorials and support resources. Your Tesla will automatically pair to the app on delivery day.

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Delivery Scheduling
Once your car is available, we will contact you to schedule a delivery appointment. Vehicle availability and delivery timing varies based on many factors, including production, logistics and timely completion of your delivery tasks.

What to Expect on Delivery Day

Delivery Options
Tesla provides different delivery options depending on your schedule and location. Your Tesla Advisor will contact you to schedule a delivery option that is accommodating to you. Learn more about the delivery options Tesla provides.

Documents and Ownership Information
Documents required at your delivery appointment may include*:

  • Any Outstanding Payments
  • Driver's License(s)
  • Trade-in Ownership Documents

* Note: Final payment requirements vary based on location and purchase method. For more payment details, see Payment FAQ.

Vehicle Introduction
We recommend reviewing these features before taking delivery of your new Tesla:

After Delivery

Tap "Service" on your touchscreen to access your digital Owner’s Manual for more information about operating your Tesla, specific features and software updates.

For more information about ownership, visit our After Taking Delivery Support page.

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