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Model S Safety Update

As part of the industry-wide recall of Takata airbag inflators, the passenger airbags in certain 2012-2013 Model S vehicles are now affected by the recall and Tesla will be replacing them. As part of the previously determined schedule put in place by NHTSA, 2012 model year cars affected by the recall, including the passenger airbags in 2012 Model S vehicles, were recalled in January 2017 and this was extended to 2013 model year cars in January 2018. Tesla is following the same schedule for replacements globally – even in countries where local regulators have not required a recall. This schedule ensures that customers will have sufficient time to replace recalled airbags before they present a risk to safety, due to the fact that the inflators only become defective based on a number of different factors, including their age. The safety of our customers is paramount and Tesla is taking this action even though there have been no airbag ruptures or other related incidents in any of its vehicles.

As noted by NHTSA, customers do not need to be concerned about Takata inflators before they receive a recall notice. Although the current recall only applies to 2012-2013 Model S vehicles, the passenger airbags of all Model S vehicles produced through late 2016 are expected to eventually be recalled. If you own a Model S produced between 2014 and 2016, your airbags are safe and you do not need to take any action until you receive further notice from Tesla.

Tesla continues to contact customers to complete airbag replacements. If you own a 2012-2013 Model S and have not heard from Tesla, please contact Tesla Service to schedule your airbag replacement service.

I have a 2012-2013 Model S – is my vehicle safe to drive with a person in the front passenger seat?
As noted by NHTSA, customers do not need to be concerned about Takata inflators before they receive a recall notice. Furthermore, inflators only become defective with age and the recall schedule ensures that customers will have sufficient time to replace recalled airbags before they present a risk to safety.

I have a 2012-2013 Model S – are all my airbags affected by this recall?
No, only the passenger frontal airbag is affected.

How quickly is Tesla remedying vehicles affected by the Takata recall?
Tesla has one of the highest completion rate percentages of airbag replacements among all manufacturers affected by the Takata recalls. For more information, please see NHTSA’s spotlight on completion rates by manufacturer.

I have a 2012-2013 Model S – when can I expect a replacement airbag?
Tesla replaced nearly 90% of the recalled inflators in 2012 vehicles within one year after announcing their recall. Tesla continues to contact customers to complete airbag replacements. If you have a 2012-2013 Model S and have not heard from Tesla, please contact Tesla Service to schedule your airbag replacement service.

I have a 2012-2013 Model S – does the airbag have to be replaced at a Tesla Service Center?
No. Mobile Service, which is widely available, can replace the airbag at the convenience of your home, office or other location.

I have a 2012 Model S and did not get my passenger airbag replaced last year – can I still have the airbag replaced now?
Yes, the recall continues for the 2012 Model S. Please contact Tesla Service to schedule your airbag replacement service.

I have a 2014-2016 Model S – is my vehicle safe to drive with a person in the front passenger seat?
Yes. If you own a Model S produced between 2014 and 2016, your airbags are safe and you do not need to take any action until you receive a recall notice.

I have a 2014-2016 Model S – when can I expect a replacement airbag?
Under the terms of the Takata recall, the passenger airbags of all Model S vehicles produced through late 2016 will be recalled in January 2019. The timing of industry-wide replacements will be based on a number of different factors, including the age of the vehicle and is overseen by regulators in the U.S. and other countries.

I have a 2014-2016 Model S – will all my airbags be affected by the recall in 2019?
No, only the passenger frontal airbag will be affected.

Is my Roadster, Model X, or Model 3 part of this recall?
No. The recalls will not affect any vehicles currently being produced. Additionally, Model S vehicles that were produced after late 2016 and all Tesla Roadster, Model X and Model 3 vehicles are not affected. None of those vehicles has the type of airbag inflator that is subject to the recall.

I live in Europe/Asia. Is my Model S part of the recall?
While your vehicle is not a part of the U.S. Takata recall, Tesla will replace the passenger airbags in Model S vehicles globally on the same schedule that it replaces passenger airbags in Model S vehicles in the U.S. The safety of our customers is paramount and Tesla is taking this action even though there have been no airbag ruptures or other related incidents in any of its vehicles.

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