Troubleshoot Your Account
Choose an action below to resolve your Tesla Account sign-in issue.
Need to Create an Account
If you don’t already have a Tesla Account, you can create one to access your profile and your products.
Forgot Your Password
If you’ve forgotten your password, follow the steps to reset it securely. You’ll need access to your primary email address or recovery email.
Lost Access to Your Authenticator App
If you’re unable to sign in due to a lost or inaccessible authenticator app, contact the Customer Support team.
Can’t Access Your Sign-In Email
If your primary email address is unavailable, you can use your recovery email to reset your password and regain access to your Tesla Account. If you do not have a recovery email set up, contact the Customer Support team.