Connectivity

Yes. All vehicles have access to over-the-air software updates. Learn more about over-the-air software updates and how to check for the latest version.

Yes. All vehicles with Standard Connectivity will continue to receive the same core maps and navigation functionality as vehicles with Premium Connectivity, including traffic-based routing, Trip Planner and Supercharger stall availability. Standard Connectivity is included in your vehicle, at no additional cost, for eight years beginning on the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. If you are purchasing a used vehicle, you will be notified of how long your vehicle will include access to Standard Connectivity. Premium Connectivity will add satellite-view maps and live traffic visualization.

Standard Connectivity offers Bluetooth^® pairing, FM radio and playback from a USB drive.

Premium Connectivity is required for in-car streaming music and media over cellular.

A paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity.

If you took delivery of your vehicle on or after October 1, 2024, Spotify Premium is not included in your Premium Connectivity subscription.

If you took delivery of your vehicle before October 1, 2024, your Spotify Premium account will no longer be included with your Premium Connectivity subscription starting December 1, 2024.

A Spotify Premium subscription will still be included with Premium Connectivity for certain Tesla vehicles.

Your Premium Connectivity subscription allows you to stream music, podcasts and audiobooks from your favorite apps.³

If you would like to keep your current account, update the account info with your personal email by following these steps:

1. Open Spotify from the bottom bar of your vehicle’s touchscreen.
2. Tap the Account tab.
3. Scan the QR code and update your account info.

Note: Starting software version 2024.38, you can stream music with Spotify by signing in to your Spotify account. You do not need a Spotify Premium subscription to stream music with Spotify. If you do not have Spotify Premium and want to sign up, simply review the available plans and subscribe with Spotify.

No. If the vehicle's software is kept up to date, connectivity plans will not affect Autopilot. As a reminder, all vehicles have access to over-the-air software updates.

Note: Important safety updates will continue to be available over the vehicle's cellular connection.

Some features that are available with Standard Connectivity over Wi-Fi, such as video streaming and the internet browser, may also be accessed over mobile hotspots, subject to fees and restrictions of your mobile carrier.

Yes. In some cases where data usage is deemed as excessive and exceeds a fair daily usage, we reserve the right to reduce connectivity bandwidth.

Without Standard Connectivity, access to some connectivity features, including those that use cellular data or third-party licenses, may be changed or removed. These Standard Connectivity features that may change currently include maps, navigation, voice commands and more.

All new Tesla vehicles ordered on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.

Access to existing Premium Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network) may vary based on your Tesla vehicle and your order date. As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan. You can determine if your vehicle has free Premium Connectivity by following these steps:

1. Open the Tesla app.
2. Tap ‘Upgrades’ > ’Manage.’
3. If you are eligible, you will see ‘Free Premium Connectivity’ listed under the ‘Active’ tab.

All used Tesla vehicles that are eligible for Premium Connectivity according to the above mentioned table, purchased before January 16, 2020, will continue to have the Premium Connectivity features described above at no cost for the lifetime of the vehicle, and will be active for future owners if sold privately (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All used Tesla vehicles purchased between January 16, 2020 and July 20, 2022 will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle – e.g. telecommunications network).

All used Tesla vehicles purchased after July 20, 2022, will have Standard Connectivity for the remainder of the eight years from the first day your vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first. As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.

Tesla vehicles purchased privately or through a third-party and have transferred ownership after July 20, 2022, that do not have lifetime Standard Connectivity, will have Standard Connectivity features for the remainder of the eight years beginning on the first day the vehicle was delivered as new by Tesla or the first day it is put into service (for example, used as a demonstrator or service vehicle), whichever comes first.

Note: Vehicles that were owned by Tesla after the initial sale of the vehicle but before the resale, will not include Premium Connectivity for the lifetime of the vehicle regardless of the vehicle’s purchase or production date.

Based on your Tesla vehicle model, trim, model year and order date, your Premium Connectivity trial eligibility may vary. When placing your vehicle order, navigate to the bottom and select ‘Show Pricing Details’ to see if you will receive a Premium Connectivity trial, beginning on the day of delivery. After the trial ends, Premium Connectivity will be available as a subscription.

We will send you an email notification with information on how to subscribe to Premium Connectivity in the week before your trial expires. You can also view the expiration date of your trial in the Tesla app by following these steps:

1. Open the Tesla app.
2. Tap ‘Upgrades’ > ‘Manage’ > ‘Premium Connectivity.’
3. Review the details to see the trial expiration date.

You can check if you have Premium Connectivity in the Tesla app by following these steps:

1. Open the Tesla app.
2. Tap ‘Upgrades’ > ‘Manage.’
3. Find ‘Premium Connectivity’ under the ‘Active’ status.

You can also check if you have Premium Connectivity from your vehicle’s touchscreen by following these steps:

1. Tap ‘Controls’ > ‘Software.’
2. See that Premium Connectivity is listed.

To view your vehicle’s cellular connection status, tap ‘Controls’ on your vehicle’s touchscreen. Find the icon that displays a set of bars in the top-right corner. The number of bars reflects the strength of your cellular connection.

Cellular connectivity is a wireless data connection and only requires that you’re within range of a cell phone tower — similar to how a smartphone works.

Wi-Fi connectivity requires proximity to a router — similar to how a laptop connects to your Wi-Fi at home.

No. Your connectivity network is provided by your local telecommunications company and Tesla is not responsible for the connectivity quality or coverage.

If Premium Connectivity is not working, make sure:

• Your Premium Connectivity subscription is not expired.
• You are subscribed to third-party streaming services you are trying to access.
• Your Tesla vehicle has the latest software version.
• Your Tesla vehicle has a stable cellular connection.
• Your Tesla vehicle is not connected to Wi-Fi.

Your vehicle may have an unstable connection for several reasons, including environmental or technical issues. Try one of the following to improve connection:

• Restart your vehicle’s touchscreen.
• Drive to a different location, as some areas may have a stronger cellular connection than others.

If you are still experiencing an issue, schedule a service appointment in the Tesla app.

Note: Make sure your vehicle has the latest software version.

Start by confirming that your vehicle has the latest software version and a stable cellular connection. Then, test different features associated with Premium Connectivity to determine if one or multiple features are not working.

If one feature associated with Premium Connectivity is not working, contact the Customer Support team to report the issue.

If several features associated with Premium Connectivity are not working, try restarting your vehicle’s touchscreen. If the issue persists, schedule a service appointment in the Tesla app.

If you have Premium Connectivity, a paid subscription to third-party streaming services is required to access music and media streaming for both Standard and Premium Connectivity. Make sure you are subscribed to the third-party streaming service.