Tesla Account Security
Your Tesla Account contains owner resources, guides, payment information and important updates. It’s important that you take the necessary steps to keep your account and sign-in information private and protected. Your Tesla Account password should be unique and not shared with any other accounts.
Multi-factor authentication protects your Tesla Account by requiring an additional form of verification before signing in. Setting up multi-factor authentication means you’ll be required to enter your account sign-in credentials and verify your identity from a registered device each time you sign in.
Tesla strongly cautions against downloading or using any third-party mobile or web applications that require you to sign in using your Tesla Account credentials. Tesla does not authorize public use of its API, and some applications found on the internet may not contain the software they claim to, or may contain software that you didn't expect or want. If installed, unverified or untrusted third-party applications may become intrusive, drain your battery, track your location, misuse your personal information, cause security vulnerabilities, unauthorized access to Tesla’s API, software instability and disruption of services.
If you receive an email or see a message that your Tesla Account, Tesla vehicle or the Tesla app has a virus, or someone claiming to be from Tesla calls to request your username and password, you’re likely the target of phishing. Phishing tricks people into sharing personal information through emails, texts, ads or phone calls. Tesla will never ask for your username or password to verify your identity. If you have any doubts about a request or communication, contact customer support directly.