Tesla App Support

With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the iOS or Android app and sign in with your Tesla Account email address and password.

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Vehicles

To use the available features in the Tesla app, your vehicle must be delivered, and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.

Access Vehicle and Climate Controls

Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.


Stay Charged

Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.


Understand Your Charge Stats

Analyze your vehicle’s charging behavior and view the estimated savings along with average costs spent based on the type of charging for your vehicle.


Manage Payment and Account Information

Make payments and keep track of your charging and Shop order history. Use Wallet to view, add and remove payment methods associated with your Tesla Account.


Schedule Service

Schedule service and track your appointment status.


Purchase Upgrades and Accessories

Purchase over-the-air upgrades and subscriptions to add additional features and functionalities to your vehicle. You can also find the latest accessories for your vehicle.


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Energy

To access the Tesla app, your energy products must be installed and powered on.

Customize and Control Powerwall

Use various control modes and features to meet your specific energy needs. Customize how your Powerwall is charged and discharged with control modes such as Self-Powered, Time-Based Control, Storm Watch and more.


Set Backup Reserve During Grid Outages

Enable your Powerwall to provide backup energy protection in the event of a grid outage. Customize your reserve percentage based on your personal energy needs and security outlook.


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Refer and Earn
Refer your friends and family and earn awards

View and share your referral link with family and friends. Unlock and browse awards with every completed referral.


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Tesla Shop
Explore Tesla Shop

Tesla Shop is fully available in the app. Purchase charging equipment, vehicle accessories, Tesla branded merchandise and more.


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Frequently Asked Questions

How do I troubleshoot the app?

If you are experiencing performance issues with the app, follow these steps:

  • Sign in and out of the app
  • Power your phone off and on
  • Delete and reinstall the app

How can I connect my vehicle to the Tesla app?

Your vehicle must be associated with your Tesla Account to be paired with the app. If you recently purchased your vehicle, learn more about adding and removing products.

How can I switch products in the app?

To switch to a different product, swipe left on your vehicle or energy home screen.

How can I view, add or remove a payment method?

View, add or remove payment methods at any time from Wallet in the Tesla app. All payment methods associated with your Tesla Account can be found in Wallet.

To view or add a payment method in the Tesla app, follow these steps:

  1. Tap the profile picture icon.
  2. Tap ‘Account’ > ‘Wallet.’
  3. To add a new payment method, tap ‘Add.’
  4. To set a payment method as default, open the payment method in Wallet, then tap ‘Set as Default.’

To remove a payment method in the Tesla app, follow these steps:

  1. Tap the profile picture icon, located in the top-right corner.
  2. Tap ‘Account’ > ‘Wallet.’
  3. Tap the payment method you would like to remove.
  4. Tap ‘Remove.’

Note: If you are removing a payment method that is currently used for monthly payments, such as Premium Connectivity, you will be asked to select an alternative payment method before the removal is complete.

To update your Supercharging payment method in the Tesla app, follow these steps:

  1. Tap the profile picture icon.
  2. Tap ‘Account.’
  3. Tap ‘Charging.’
  4. Tap ‘Manage Payment.’
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