Operate a Tesla Fleet

Grow your business and build an all-electric fleet with Tesla fleet.

Getting Started

Start by exploring the Tesla vehicle lineup to see which models suit your business needs. Currently, Model S, Model 3, Model X and Model Y vehicles are available for your Tesla fleet.

If you have questions about Tesla vehicles, creating an order or more, contact the Tesla Fleet team.

Ordering Your Fleet Vehicles

Contact the Tesla Fleet team to set up your Tesla Business account and create a custom or inventory order.

Note: Orders are created with the understanding that you are financially prepared for immediate delivery. Tesla reserves the right to request additional information on orders placed if irregular activity is identified, such as excessive ordering or cancellations.

Tesla will aim to process purchase orders and update the status and details available for reference in your Tesla Business account within two business days.

Completing Your Pre-Delivery Tasks

After placing your order, complete your pre-delivery tasks. Outstanding tasks and forecasted delivery information are available in your Tesla Business account. Users can export updated order and delivery information as needed. Credit utilization and open balances can be seen in the Orders dashboard.

Complete your tasks under ‘Assignments’ which include:
- Purchase order number
- Driver information
- Payment responsibility information
Complete your tasks under ‘Delivery Details’ which include:
- Delivery address
- Delivery contact

Note: Orders cannot be matched to a VIN or be invoiced if you have not completed the pre-delivery tasks. Not completing these actions may result in cancellation of your order.

Invoice Payment

All pre-delivery tasks must be completed within two business days after placing an order. Pre-delivery tasks can be found in your Tesla Business account.

Once a VIN is matched to your order, Tesla will send you a payment request and/or delivery document request.

Note: Orders cannot be matched to a VIN if you have not completed the pre-delivery tasks. Not completing these actions may result in cancellation of your order.

Proof of payment is required within three business days of the first payment and/or delivery request. An official banking document is needed as valid proof of payment. The following can be provided as a proof of payment:

Banking receipt
Wire confirmation
Bank transaction printout

If requested, critical documents for delivery must also be provided within three business days of the first payment request. Specific details of delivery documents such as VIN-specific insurance, proof of insurance, Power of Attorney, Letter of Authorization and Proof of Business must also be provided.

Taking Delivery

The estimated delivery date shown when creating an order is an estimate and not a guaranteed delivery date. The actual delivery date will depend on several factors such as vehicle configuration, manufacturing availability, transportation, delivery location and delivery method.

There are three delivery methods of Tesla fleet vehicles. The delivery methods include the following:

Tesla Direct
Pick up from a delivery center
Carrier Direct

If you are taking delivery by Tesla Direct or picking up from a delivery center, you will need to take delivery within seven calendar days from when the vehicles are ready for pickup.

Carrier Direct deliveries are handled by a Tesla-approved third-party carrier.

Note: Delays in taking delivery may result in the unmatching of the VIN from the order and/or cancellation of your order.

Managing Your Fleet

Manage your Tesla fleet all in one place. Your Tesla Business account is where you can track your new vehicle orders, manage driver access, pay for Supercharging and more.

You can invite other organizations to manage vehicles from your fleet. Invited, pending and accepted organizations will be displayed in your Tesla Business account under 'Vehicle Management.'

If you are an assigned driver for one or more of your company’s fleet of Tesla vehicles, get started by setting up the Tesla app. Find additional resources on how to set up your phone key, use navigation and more.

If you are a developer, you can access real-time performance, manage settings and view energy consumption, tire pressure and charging status of Tesla vehicles and energy devices with Fleet API.

Assigning Drivers and Payer Roles to Your Fleet

You can assign your company’s employees as drivers in your Tesla Business account. With the Tesla app, assigned drivers can remotely access their Tesla vehicle, set up phone key, make payments for charging and subscriptions.

You can also assign your company’s employees as the payer for charging sessions, subscriptions and upgrades.

Payer roles for services can be assigned to the fleet owners (leasing companies), the corporate lessee or drivers.

Note: Tesla is not responsible for maintaining or updating your assigned drivers. Users who are Admins or Fleet Managers can directly manage these settings for your company.

Service

Tesla vehicles are designed with the goal of eliminating the need for service. With remote diagnostics and over-the-air software updates, you can use your Tesla Business account to schedule, approve cost estimates, access recall information and view service history if your vehicle requires attention. Access service and diagnostic information for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles.

Charging Your Fleet

Where You Park

Charge any time by plugging in. Wall Connector is the most convenient charging solution, offering the fastest charging speed. Purchase Wall Connectors and additional pedestals to mount your Wall Connector for stand-alone charging.

On the Road

With over 75,000 global Superchargers located near amenities such as restaurants, shops, restrooms and Wi-Fi hot spots, you can charge your Tesla fleet vehicles by simply plugging in at any Superchargers.

As a driver, you can view Superchargers' availability and monitor the charging progress of your company vehicle in the Tesla app. Learn about the costs of Supercharging.

Managing Charging Sessions

As a customer of Tesla fleet, you can choose to pay for charging sessions through your Tesla Business account or have your assigned drivers as payers for charging sessions.

Frequently Asked Questions

Fleet Ownership Show All Hide All

Model S, Model 3, Model X and Model Y vehicles are available for order.

If you have questions about Tesla vehicles, creating an order or more, contact the Tesla Fleet team.

Account Management Show All Hide All

Can everyone in my company use Tesla Business?

Tesla Business allows your organization to grant individual login credentials and enables multiple users and teams to manage your account. On the User Management page, an Admin user may add additional users, select or edit a User role. The table below contains an overview of different user roles, permissions and attributes.

User Roles	Permissions	Attributes
Admin	Full Access to all pages	• Add or Remove Vehicles • Add or Remove Users • Edit User Roles • Approve or Deny Owner Transfer Requests
Developer	• Account page • Manage Apps & API Services	Add or Remove other 'Developer' Users
Finance Manager	• Account page • View invoices for Purchases, Charging and Service • Add or Update Payment Methods • Add or Update Billing Information
Fleet Manager	• Fleet page and limited Account page controls • Add and Remove Drivers • Manage Payment Responsibilities	Buy and Manage Upgrades (including Subscriptions)
Order Manager	• Order Page • View Orders • Update Order Details • Complete Order 'Assignments' e.g., PO Number, Add Driver • Complete Order 'Delivery Details' e.g., Delivery Address	Cannot Create New Orders
Order/Fulfillment Manager	• Order page • View Orders • Update Order Details • Complete Order 'Assignments' e.g., PO Number, Add Driver • Complete Order 'Delivery Details' e.g., Delivery Address	Create and Edit Orders
Service Manager	• Service page • Create and Manage Service Appointment • View Service Appointment • View Recalls • View Service History	View, Approve and Deny Cost Estimates
Service Supervisor	• Service page • Create and Manage Service Appointment • View Recalls • View Service History	Cannot Approve or Deny Cost Estimates

Our customers are B2B fleet operators: corporates, rental companies, lease houses and government groups. Business customers can utilize Tesla Business for an end-to-end vehicle lifecycle - from purchasing a vehicle to all facets of vehicle ownership. Tesla Business is only accessible for Tesla Business accounts that are not utilizing Tesla Financial Services.
You will need to set up your Tesla app to get started. Your employer-issued email address will be the email you use to sign in. Once you receive an email to create a password, download the Tesla app and sign in.

As a driver, you can set up your phone key, manage charging and subscription payments and more. Learn more about what you can expect as an assigned driver for your company vehicle.

Cost and Incentives Show All Hide All

Ordering and Cancellations Show All Hide All

You may edit your design in your Tesla Business account if your order has not yet been assigned a VIN. After your order is assigned a VIN, contact your Account Manager to make changes to your order. Changes to your design will typically require a new VIN.

Payments Show All Hide All

A single credit card is needed for charging sessions. Save your credit card and billing information in the Tesla app. After a charging session is complete, the invoice will be available in your Tesla Business account.

If you are experiencing issues making payments for your charging session and a credit card payment does not go through, it may be due to the credit card being expired or transaction being blocked or payment method missing in the Tesla app.
When there is an outstanding balance, any vehicles with the unpaid invoice will be unable to charge at Tesla charging locations until the invoice is paid. Users who are Admins and Finance Managers will receive an email about the outstanding balance. Once the invoices are paid, your company vehicles can resume charging at Tesla locations.

If you are an Admin or have access to the Tesla Business account and are responsible for charging payments, pay the outstanding balance from your Tesla Business account by following these steps:

Sign in to your Tesla Business account.

Find 'Vehicle Billing' > 'Invoices' and view your outstanding balance.

Select the banner and review to pay the outstanding balance.

If you are an assigned driver and are responsible for charging payments, pay the outstanding balance in the Tesla app by following these steps:

Open the Tesla app.

Tap the menu in the top-right corner.

Tap 'Charging.'

Tap the ‘Pay Your Balance Now’ banner.

Note: Your company or your assigned drivers may need to contact their credit card provider to clear any declined charges.