Commercial Field Service Technician (Los Angeles)

Commercial Field Service Technician (Los Angeles)

Functiecategorie
Service & Energy Installation
Adres
Hawthorne, California
Vacaturenr.
51812
Dienstverband
Full-time
BOUWEN AAN DE TOEKOMST

THE ROLE
The Commercial Field Service Technician will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, batteries, and electric vehicle charging stations.  The Commercial Field Service Technician will be asked to assist in the commissioning of the solar arrays, batteries and electric vehicle charging stations and monitoring systems during project installation.   

The ideal candidate has experience in the installation and serving of commercial and/or residential solar PV systems.

RESPONSIBILITIES
Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
Attend and demonstrate outstanding performance at multiple inverter training schools
Work safely and in accordance with Tesla and industry standard safety requirements
Report writing, where required, to comply with deliverables in commercial O&M contracts
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
Prioritize conflicting work requests and escalations
Respond to customers’ concerns with the performance or functionality of their system
Ensure the vehicle, tooling, electronics, software, and company property issued are  accounted for and taken care of at all times
Work collaboratively with the electric vehicle charging teams to understand the system and installation requirements
Support the ongoing development and improvement of the Tesla Field Service team

REQUIREMENTS
Preferred one year experience installing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations. 
Trades experience in electrical is preferred
Understanding of the NEC codes that relate to Commercial installations preferred
Knowledge of NFPA 70E practices
Familiar with grid-tied inverters and able to work with various ground and roof mount racking systems
Ability to stay organized in a fast-paced environment with aggressive timelines
Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.
Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.)
Must be able to work at heights, climb ladders and stairs, lift heavy objects and work on your feet for long periods of time
Bending, stooping, crawling, in confined spaces, working in limited illuminated areas, working in dusty conditions are required
Ability to work independently and manage your own schedule
Comfortable making decisions independently and handling emergency situations with a calm and measured manner
Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment
Excellent customer service skills required 
Ability to work well with others in a collaborative team environment
Regular, reliable and predictable attendance required 
Ability to travel for up to 2 weeks at a time. 

Over Tesla

Tesla versnelt de wereldwijde overgang naar duurzame energie. We ontwerpen, produceren, verkopen en onderhouden 's werelds beste zonnetechnologie, energieopslagsystemen en elektrische voertuigen. We bieden klanten de kans om op volledig duurzame wijze energie te genereren, op te slaan en te gebruiken.

Tesla zet zich in voor het wereldwijd aannemen en ontwikkelen van toptalent, in welke tak dan ook. Tesla is gevestigd in Californië, maar heeft personeel in vier continenten. We werken aan een inclusieve omgeving waarin iedereen, ongeacht zijn geslacht, ras, religie of achtergrond, zijn beste werk kan leveren.

Onze topteams werken met een onconventionele filosofie voor interdisciplinaire samenwerking. Elk lid van het team wordt geacht uit te dagen en te worden uitgedaagd, te creëren en te innoveren. We pakken de moeilijkste en belangrijkste problemen van de wereld aan. Dat lukt niet zonder onze gedeelde passie voor het creëren van een betere wereld.

Meer informatie over Tesla

Tesla gelooft in gelijke behandeling en positieve discriminatie en zet zich in voor diversiteit op de werkplek. Alle gekwalificeerde sollicitanten komen in aanmerking voor een functie, ongeacht hun ras, huidskleur, religie, geslacht, seksuele geaardheid, leeftijd, nationaliteit, handicap, beschermde veteranenstatus, genderidentiteit of een andere factor onder bescherming van toepasselijke wetgeving op federaal, staats- of lokaal niveau.