Reporting Safety Defects

Contacting Tesla

For detailed information about your Model S, go to http://www.tesla.com, and log on to your Tesla account, or sign up to get an account.

If you have any questions or concerns about your Model S, call Tesla at 080-617-1399.

Reporting Safety Defects - South Korea

If you believe that your Model S has a defect which could cause a crash or could cause injury or death, you should immediately notify Tesla and then contact the Korea Automobile Testing and Research Institute (KATRI) at their toll-free number: 080-357-2500 or at their web site: www.car.go.kr. Any claim you file with KATRI will be reviewed; if it is determined that there is a possibility of manufacturing defects, KATRI will launch an investigation that may result in ordering the manufacturer to order a recall.