Reporting Safety Defects
For detailed information about your Model 3, go to www.tesla.com/en_NZ, and log on to your Tesla account, or sign up to get an account.
If you have any questions or concerns about your Model 3, call Tesla at 0800 005 431.
You can also use voice commands to provide feedback to Tesla. Say "Report", "Feedback", or "Bug report" followed by brief comments. Model 3 takes a snapshot of its systems, including your current location, vehicle diagnostic data, and screen captures of the touchscreen. Tesla periodically reviews these notes and uses them to continue improving Model 3.