Service hero

You can now schedule service appointments in the Tesla app or your Tesla Account. This makes it more convenient for you to access our service team, anytime and anywhere.

Cars that Virtually Maintain Themselves

Our Service Centers connect to our headquarters, allowing technicians and engineers to identify and resolve issues. Within hours, we can make updates across our entire customer fleet. We are also developing ways for your Tesla to self-improve. The result is a car that is constantly evolving, so you can avoid the shop and stay on the road.

Over-the-air Updates

Over-the-air software updates keep Tesla Service Center visits to a minimum.

Remote Diagnostics

90% of the time we can remotely diagnose and repair an issue.

SmartAlerts

SmartAlerts communicate what your car needs. It can walk you through a simple fix or connect you to our service team.

Mobile Service

Our growing Mobile Service coverage means that in most instances we can assist when and where you need it. If your service need can be met by a mobile technician, we will offer our Mobile Service option at no cost, based on availability.

80%

of repairs can be done outside of a Service Center

24%

increase in Mobile Service vehicles in use in 2019

100%

Mobile Service coverage

Quick and Seamless Service

With remote diagnostics and automatic check-in, we can pre-diagnose repairs and order parts before you arrive. Most services can be performed without using a lift, saving your time.

Easy Appointments

Appointments Made Easy

You can schedule, change or cancel a service appointment anytime through the Tesla app or your Tesla Account.

automatic-mobile

Automatic Check-in

Register in a minute or less, so you can be on your way.

optimized

Optimized Repair Flow

4x faster with 3x less space than conventional repair shops.

Convenient Services

Convenient Services

We offer a variety of transport options to provide our customers with the most convenient service possible.

Dedicated to Our Customers

Our service team is staffed exclusively with Tesla employees. Our service team is available 24/7, 365 days a year and dedicated to making sure you get the most out of your Tesla. Our job is to make your ownership experience the best it can be, while setting a new status quo for automotive service.

dedicated customer service agents

A Global Commitment to Service

We are rapidly expanding our service locations and staff around the globe, so that we can best serve you and your Tesla. This year we're expanding our availability:

120

new Service Centers

65+

new cities globally