Support

Customer Support

Customer Support

Find answers online to questions about purchasing, delivery, ownership and product support.

If you can’t find an answer, our Customer Support team can provide solutions 24/7. Log into your Tesla Account to submit a question. If you don’t have a Tesla Account, use the Contact Us form.

For information about Tesla Roadside Assistance, visit our dedicated Roadside Assistance support page.

Chat with us

Chat support is available during business hours for all Tesla owners in North America. Visit our support pages to use this service and chat with us about your car-related questions.

Email Tesla Customer Support any time at CustomerSupport@tesla.com.

Visit us

In the event that you need a Service Center visit, schedule a service visit through your Tesla Account or Tesla app. Learn more about our service offerings and how to prepare for your service visit.

Service outside your market

You may request service at a local Service Center. However, if you transport your car outside of its original market, your car may receive a limited set of features and support. Review our Non-Core and Gray Market Quick Guide to learn more about your ownership experience outside of the original market.

SHARE