Support
Mobile Connector
The Tesla Mobile Connector is useful when away from home on extended trips, and can charge your car from different outlets at medium to low speeds. Using a standard household outlet can provide charging speeds up to 3 miles of range per hour. Using a 240 volt outlet provides up to 30 miles of range per hour depending on vehicle Model.
For charging at home, the Wall Connector is our recommended charging solution. We recommend installing a Wall Connector at home and charging at a Tesla Supercharger or a Destination Charging site while traveling.
The current Mobile Connector bundle includes:
- Mobile Connector (20 feet)
- Adapter for standard 120 volt household outlets (NEMA 5-15)*
- Cable organizing bag
*Starting in mid-August, Mobile Connector will also include the NEMA 14-50 adapter.
Included adapter
| Outlets | Charge speed Miles of range per hour of charge |
||||
|---|---|---|---|---|---|
| Model 3 | Model S | Model X | Model Y | ||
 |
6 | 5 | 4 | 5 | |
Optional adapters
Additional adapters for different outlets can be purchased from the Tesla Shop.
Charge rates for optional adapters
| Outlets | Charge speed Miles of range per hour of charge |
||||
|---|---|---|---|---|---|
| Model 3 | Model S | Model X | Model Y | ||
 |
30 | 27 | 23 | 27 | |
 |
30 | 27 | 23 | 27 | |
 |
22 | 21 | 17 | 21 | |
 |
22 | 21 | 17 | 21 | |
 |
15 | 14 | 12 | 14 | |
 |
11 | 10 | 9 | 10 | |
 |
7 | 7 | 6 | 7 | |
Troubleshooting Process
Step 1: Click on the Diagnose button below if your Mobile Connector is experiencing a problem.
Step 2: You will be asked to log in to your Tesla Account and complete a few preliminary troubleshooting steps.
Step 3: If your issue still isn't resolved, we'll connect you with a technical support agent.
DiagnoseManuals and installation guides