Improving Access to Third-Party Fast Charging

Third-party fast chargers that meet our performance and reliability standards will be added to Tesla’s navigation automatically as Qualified Third-Party Chargers. The intent is to ensure a smooth charging experience for Tesla drivers. When drivers navigate to a Qualified Third-Party Charger, the battery automatically preconditions to arrive with an optimal temperature, reducing the amount of time it takes to charge. The following standards will first roll out across Europe and Israel.

Qualified Charging Station Requirements

For a charging station to be included in Tesla’s navigation system, it must meet these conditions over a 60-day period:

  1. At least one compatible charging connector
  2. Frequently used by Tesla drivers at least once every four days
  3. Average charge success rate is 90% or higher

To detect inoperable chargers quickly and provide the best experience for our customers, stations will be removed from Tesla’s navigation system if any of the following conditions are met over a 14-day period:

  1. No charge sessions detected
  2. Average charge success rate falls below 70%

The conditions to become or remain a Qualified Third-Party Charging Station are subject to change. Tesla does not guarantee the performance or maintenance of the third-party chargers. For any questions about this update, selection or removal criteria, contact charging-roaming@tesla.com.

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