Back to Top

Is used car pricing negotiable?
No. All used Tesla pricing is non-negotiable.
Back to Top

Is my order deposit refundable?
No. The $500 order deposit is non-fundable after the order is placed. If you take delivery, the deposit will be applied towards the cost of your vehicle.
Back to Top

Which versions of Autopilot can I find in used inventory?
All used vehicles with Autopilot hardware will come with one of the versions below. A Used Vehicle Advisor can provide more information.

• Autopilot with Convenience Features: Enables Traffic-Aware Cruise Control, Front Collision Warning and Lane Departure Avoidance.
  * This version cannot be upgraded to Full Self-Driving.
• Standard Autopilot: Enables Emergency Collision Warning, Blind Spot Monitoring, Autosteer, Automatic Emergency Braking and Emergency Lane Departure Avoidance.
  * This version can be upgraded to Full Self-Driving at current market price.
• Full Self-Driving: Enables Navigate on Autopilot to allow automatic driving from highway on-ramp to off-ramp, Auto Lane Change to automatically change lanes while driving on highway, Autopark in both parallel and perpendicular spaces and Summon.
  * Full capability to come. Available for purchase at current market price.

Back to Top

What type of connectivity will my used Tesla come with?
All used Tesla cars purchased on or before January 8, 2020 will continue to have Premium Connectivity at no cost for the lifetime of the car, and will be active for future owners if sold privately.

All used Tesla cars purchased on or after January 9, 2020 will receive Standard Connectivity and are eligible to upgrade to Premium Connectivity. A 30-Day trial of Premium Connectivity is provided on delivery and can be upgraded to Premium Connectivity from the Tesla Account.
Back to Top

Can I test drive a used car?
No. We do not offer test drives for used cars. To experience Tesla, we recommend scheduling a test drive at your local Tesla store.
Back to Top

Delivery

How can I pay for my used Tesla?
You can pay for your used Tesla through Tesla Financing, third-party financing or via cash payment (ACH or cashier’s check). You can make ACH payments directly from your Tesla Account. We suggest starting your third-party financing inquiries prior to viewing inventory, to best understand rates and down payment requirements. Used Tesla cars cannot be leased. If you are picking up your car in person, final payment can be made during your delivery appointment.

Note: Tesla cannot accept credit cards for vehicle payment.

Back to Top

How can I trade in my car?
Tesla accepts all types of passenger vehicles, trucks and vans on trade-in. You can get an instant trade-in quote online.
Back to Top

What can I do to prepare for delivery?
Prior to your delivery appointment, you must submit all trade-in information, a copy of your driver’s license, proof of insurance and proof of financial approval (if applicable). Your Tesla Account will guide you through necessary tasks. Once these steps are complete, you will be ready for your scheduled pickup.
Back to Top

What can I expect for delivery timing?
A Tesla representative will contact you to provide information on final delivery timing.
Back to Top

If I pick up a car in another state, are there tax or registration implications?
If you are picking up your Tesla in another state, Tesla will be able to register the car for you in your home state in most situations. You may be liable for additional sales tax charges outside of your state’s tax rate depending on the pickup location. If you ship a used Tesla to your local delivery center, you will only be responsible for your local sales tax.
Back to Top

Are used Tesla vehicles eligible for federal rebate incentives?
No. Incentives only apply to new vehicles.
Back to Top

Warranty & Condition

What warranties come with a used Tesla?
All used Tesla vehicles are covered by a Used Vehicle Limited Warranty and any coverage remaining on the vehicle’s original New Vehicle Limited Warranty. Learn more about warranty coverage for used Tesla vehicles.
Back to Top

Back to Top

What condition can I expect my car to be in at delivery?
Every used Tesla has passed an internal inspection and may undergo light repairs to be prepared for sale. Expect your used Tesla to have cosmetic wear consistent with a used vehicle upon delivery. Normal wear and tear indicative of the age and mileage of the car should be expected.

Mechanical Condition
Every used Tesla meets or exceeds Tesla’s Mechanical Standards as outlined below:

• No evidence of structural repairs
• Tires (5/32" minimum)
• Brake pads (6 mm minimum)

Components inspected for functionality

• Autopilot (if equipped)
• Displays
• Power-operated components
• Steering and suspension components
• Powertrain system
• Vehicle braking system
• Exterior lighting systems
• Driver controls
• Safety restraint systems
• Charging system and equipment functionality

Cosmetic Condition
Cosmetic wear and tear is typical of a used car and does not affect the functionality of the car. Your car will exhibit cosmetic wear and tear that includes, but is not limited to, the following:

Painted Panels

• Scratches up to 1”
• Dents up to 0.5”
• Rock chips

Unpainted Panels or Exterior Trim

• Scratches up to 3”

Glass

• Rock chips up to 1”
• Scratches

Wheels

• Rash up to 0.5”

Interior

• Signs of usage on upholstery and interior panels such as markings, discoloration, small tears or stains up to 1”
• Signs of usage on entry and exit points

Rubber Seals and Trim

• Damage of rubber not affecting function

Back to Top

Helpful Links

Used Inventory
Used Vehicle Warranty