Support

Tesla Delivery Day




Prepare for Delivery

Review and Confirm Delivery
After placing your order, log into your Tesla Account to confirm your delivery details. Your new Tesla will be eligible for delivery once your delivery details are submitted and our team has processed the information.

Your delivery details may include:

  • Delivery location
  • Registration
  • Trade-in
  • Payment method

Delivery Documents and Final Payment
Before your delivery appointment, submit your final payment and necessary documents through your Tesla Account.

Tesla App
Before your delivery appointment, download the Tesla app to access our video tutorials and support resources. Your Tesla will automatically pair to the app on delivery day.

Delivery Scheduling
We will schedule an appointment once your Tesla is ready for delivery. Delivery timing depends on your car configuration, location and completion of your Tesla Account profile.

What to Expect on Delivery Day

Delivery Options
Tesla provides different delivery options. We will pre-select and schedule a delivery option for you. Eligibility for delivery options depends on your delivery location, car configuration and any preference you may have. Learn more about delivery options.

Documents and Ownership Information
Document required at your delivery appointment may include*:

  • Final Payment
  • Driver's License(s)
  • Auto Insurance
  • Trade-in Ownership Documents

* Note: Final payment requirements vary based on location and purchase method. For more payment details and documents needed at your delivery day, see our Order & Delivery FAQs.

Vehicle Introduction
We recommend reviewing these features before taking delivery of your new Tesla:

After Delivery

Tap the Tesla ‘T’ logo at the top of your touchscreen to access your digital Owner’s Manual for more information about your Tesla, including a deep dive into specific features and receiving software updates.

To learn more, visit our After Taking Delivery Support page.

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