Tesla App Support
With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the app for iOS and Android, and sign in with your Tesla Account email address and password.
To use the available features in the Tesla app, your vehicle must be delivered and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.
Access Vehicle and Climate Controls
Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.
Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.
Manage Payment and Account Information
Make payments and keep track of your charging and Shop order history. Add payment methods for your Tesla products.
Schedule Service and Roadside Assistance
Schedule service and track your appointment status.
Purchase over-the-air upgrades and subscriptions to add additional features and functionalities to your vehicle.
To access the Tesla app, your energy products must be installed and powered on.
Customize and Control Powerwall
Use various control modes and features to meet your specific energy needs. Customize how your Powerwall is charged and discharged with control modes such as Self-Powered, Time-Based Control, Storm Watch and more.
Set Backup Reserve During Grid Outages
Enable your Powerwall to provide backup energy protection in the event of a grid outage. Customize your reserve percentage based on your personal energy needs and security outlook.
Frequently Asked Questions
How do I troubleshoot the app?
If you are experiencing performance issues with the app, follow these steps:
- Signing in and out of the app
- Powering your phone off and on
- Deleting and reinstalling the app
How can I connect my vehicle to the Tesla app?
Your vehicle must be associated with your Tesla Account to connect be paired to with the app. If you recently purchased your vehicle, learn more about adding and removing products.
How can I switch products in the app?
Switch to a different product, swipe left on your vehicle or energy home screen.