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Ordering a Used Tesla

Every used Tesla vehicle has passed a 200-point inspection and comes with an additional 1 year or 20,000km warranty.

Sales

Delivery

Warranty & Condition

Helpful Links

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Frequently Asked Questions

Sales

How can I contact a Tesla Advisor regarding a used Tesla?
You can request a callback from any car detail page on our Used Inventory site. After you complete the call contact form, a Tesla Advisor will be in touch with you shortly.
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I don’t live near a Tesla location. How can I buy a used Tesla?
Used Tesla cars are only available for collection from the Tesla Centre in Auckland. If you are more than 250kms from a Tesla Centre, we will deliver your vehicle directly to your nominated address. Based on where you plan to register the car, delivery may not be available in certain regions.
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Is used car pricing negotiable?
No. All used Tesla pricing is non-negotiable.
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Is my order deposit refundable?
No. The order deposit is non-refundable after the order is placed. If you take delivery, the deposit will be applied towards the cost of your vehicle.
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Which versions of Autopilot can I find in used inventory?
All used vehicles with Autopilot hardware will come with one of the versions below. A Tesla Advisor can provide more information.

  • Autopilot with Convenience Features: Enables Traffic-Aware Cruise Control, Front Collision Warning and Lane Departure Avoidance.
    * This version cannot be upgraded to Full Self-Driving.
  • Standard Autopilot: Enables Emergency Collision Warning, Blind Spot Monitoring, Autosteer, Automatic Emergency Braking and Emergency Lane Departure Avoidance.
    * This version can be upgraded to Full Self-Driving at current market price.
  • Full Self-Driving: Enables Navigate on Autopilot to allow automatic driving from highway on-ramp to off-ramp, Auto Lane Change to automatically change lanes while driving on highway, Autopark in both parallel and perpendicular spaces and Summon.
    * Full capability to come. Available for purchase at current market price.
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What type of connectivity will my used Tesla come with?
All used Tesla cars purchased on or before January 8, 2020 will continue to have Premium Connectivity at no cost for the lifetime of the car, and will be active for future owners if sold privately.

All used Tesla cars purchased on or after January 9, 2020 will receive Standard Connectivity and are eligible to upgrade to Premium Connectivity. A 30-Day trial of Premium Connectivity is provided on delivery and can be upgraded to Premium Connectivity from the Tesla Account.
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Can I test drive a used car?
No. We do not offer test drives for used cars. To experience Tesla, we recommend scheduling a New Car test drive at your local Tesla store.
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Delivery

How can I pay for my used Tesla?
You can pay for your used Tesla through Tesla Financing, third-party financing or by EFT/Bank Transfer. We suggest starting your third-party financing inquiries prior to viewing inventory, to best understand rates and deposit requirements. Full payment must be made at least 48hrs prior to your scheduled delivery date.
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How can I trade in my car?
Tesla accepts all types of passenger vehicles, trucks and vans on trade-in. You can get an estimate on your car from trade-in quote online.
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What can I do to prepare for delivery?
Prior to your delivery appointment, you must finalise all your milestones through your Tesla Account. Once these steps are complete, you will be ready for your scheduled pickup.
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What can I expect for delivery timing?
A Tesla representative will contact you to provide information on final delivery timing.
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Warranty & Condition

What warranties come with a used Tesla?
Every used Tesla vehicle has passed a 200 point inspection and comes with a bumper-to-bumper warranty. All Tesla models come with a 1 year / 20,000km warranty, whichever comes first, in addition to any remainder of the vehicles original 4-year or 80,000km warranty, The balance of original Battery and Drive Unit Limited warranty still applies for used cars regardless of model. Warranty information will be available for all vehicles currently listed for sale.
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What condition can I expect my car to be in at delivery?
Every used Tesla has passed an internal inspection and may undergo light repairs to be prepared for sale. Expect your used Tesla to have cosmetic wear consistent with a used vehicle upon delivery. Normal wear and tear indicative of the age and mileage of the car should be expected.

Mechanical Condition
Every used Tesla meets or exceeds Tesla’s Mechanical Standards as outlined below:

  • No evidence of structural repairs
  • Tires (4mm minimum)
  • Brake pads (6 mm minimum)
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Components inspected for functionality

  • Autopilot (if equipped)
  • Displays
  • Power-operated components
  • Steering and suspension components
  • Powertrain system
  • Vehicle braking system
  • Exterior lighting systems
  • Driver controls
  • Safety restraint systems
  • Charging system and equipment functionality

Cosmetic Condition
Cosmetic wear and tear is typical of a used car and does not affect the functionality of the car. Your car will exhibit cosmetic wear and tear that includes, but is not limited to, the following:

Painted Panels

  • Scratches up to 25mm
  • Dents up to 15mm
  • Rock chips

Unpainted Panels or Exterior Trim

  • Scratches up to 75mm

Glass

  • Rock chips up to 25mm
  • Scratches

Wheels

  • Rash up to 15mm

Interior

  • Signs of usage on upholstery and interior panels such as markings, discoloration, small tears or stains up to 25mm
  • Signs of usage on entry and exit points

Rubber Seals and Trim

  • Damage of rubber not affecting function

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Helpful Links

Used Inventory
Used Vehicle Warranty
Trade-in Estimate

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