Ordering a Pre-Owned Tesla Vehicle

You can request a callback. Explore our pre-owned inventory vehicles and from any vehicle detail page, scroll down to find ‘request a callback.’ After you complete the contact form, a Tesla Advisor will be in touch with you shortly.

No. All pre-owned Tesla vehicle pricing is non-negotiable.

All pre-owned Tesla vehicles with Autopilot hardware will come with one of the following:

• Autopilot with Convenience Features: Enables Traffic-Aware Cruise Control, Front Collision Warning and Lane Departure Avoidance.
  Note: This version cannot be upgraded to Full Self-Driving (Supervised).
• Standard Autopilot: Enables Emergency Collision Warning, Blind Spot Monitoring, Autosteer, Automatic Emergency Braking and Emergency Lane Departure Avoidance.
  Note: This version can be upgraded to Full Self-Driving (Supervised) at current price.
• Full Self-Driving (Supervised): Enables Navigate on Autopilot to allow automatic driving from highway on-ramp to off-ramp, Auto Lane Change to automatically change lanes while driving on highway, Autopark in both parallel and perpendicular spaces, Dumb Summon and Traffic and Stop Sign Control (Beta) which identifies stop signs and traffic lights and automatically slows your vehicle to a stop on approach, with your active supervision.
  Note: As these self-driving features evolve, your vehicle will be continuously upgraded through over-the-air software updates.

A Tesla Advisor can provide more information. Feature availability varies based on model, configuration, country and more.

Pre-owned Tesla vehicles are eligible for various connectivity trials. Eligibility for connectivity plans varies based on vehicle model and date of purchase. View which connectivity plans apply to your pre-owned Tesla vehicle.

We recommend scheduling a demo drive at your local Tesla store. If your local store has pre-owned Tesla vehicles available for a demo drive, a Tesla Advisor can assist you in scheduling an appointment. Since pre-owned Tesla vehicles are available for purchase online, we cannot guarantee the availability of a particular vehicle for your demo drive appointment.

If your Tesla vehicle comes equipped with an upgraded Infotainment System, your touchscreen will be more responsive and smoother, rendering images and web pages faster. You’ll also gain additional features that enhance both the entertainment and functionality of your vehicle.

Note: Some audio and music features will be removed from your Tesla vehicle as a result of this change and can be reviewed below.

Learn more about Infotainment Features.

You can choose to purchase with financing or purchase outright. You may also be able to trade in your current vehicle and apply the trade-in value toward your new Tesla vehicle purchase.

Prior to your delivery date, confirm your payment method with your Tesla Advisor and pay the amount due in your Tesla Account.

For final payments, we accept bank drafts made to Tesla Motors Canada ULC.

Note: The total amount for your final payment must come from a single account. Financing is contingent on credit approval.

We accept all types of passenger vehicles, trucks and vans for trade-in. You can get an instant trade-in quote online.

If you are picking up your Tesla vehicle in another province, we will be able to register the vehicle for you in your home province, if applicable. You may be liable for additional sales tax charges outside of your province’s tax rate depending on the pickup location.

No. Incentives only apply to new vehicles.

All pre-owned Tesla vehicles are covered by a Pre-Owned Vehicle Limited Warranty and any coverage remaining on the vehicle’s original New Vehicle Limited Warranty. Learn more about warranty coverage for pre-owned Tesla vehicles.

Pre-owned Tesla vehicles may be sold with open recalls requiring future repairs. Repairs can be addressed during ownership by making a service appointment at a Tesla Service Center. Check if a particular VIN is affected by a recall.

Every pre-owned Tesla vehicle has passed an internal inspection and may undergo light repairs to be prepared for sale. Cosmetic imperfections and normal wear and tear indicative of the age and mileage of the vehicle should be expected.

Mechanical Condition

Every pre-owned Tesla vehicle meets or exceeds Tesla’s Mechanical Standards as outlined below:

• No evidence of structural damage as defined by the National Auto Auction Association (NAAA)
• Tires (5/32" minimum tread remaining)
• Brake pads (6 mm minimum brake pad thickness remaining)

Components inspected for functionality

• Autopilot (if equipped)
• Displays
• Power-operated components
• Steering and suspension components
• Powertrain system
• Vehicle braking system
• Exterior lighting systems
• Driver controls
• Safety restraint systems
• Charging system and equipment functionality

Cosmetic Condition

Cosmetic wear and tear is typical of a pre-owned vehicle and does not affect the functionality of the vehicle. Your vehicle may exhibit cosmetic wear and tear that includes, but is not limited to, the following:

Exterior

• Paint scratches that measure up to 4” in one direction
• Scuffs and scrapes that measure up to 4” in multiple directions
• Dents or dings that are less than 2” in diameter
• Rock chips

Glass

• Pitting on windshield
• Up to one chip less than or equal to 1/2” in diameter, not in the driver's line of sight
• Surface scratches, not in the driver's line of sight

Wheels

• Scratches, gouges, chips or dents less than 6”

Interior

• Wear on upholstery or interior panels including markings, discoloration, small tears or stains up to 2”
• Wear on entry and exit points

Touchscreen

• Discoloration around the screen edge or border

Keys

Each vehicle will be delivered with a minimum of one key card or key fob.

A factory reset will remove the previous owner’s preferences. To factory reset your Tesla vehicle, tap ‘Controls’ > ‘Service’ > ‘Factory Reset’ on your touchscreen.

The Carfax vehicle report gives a brief overview of each pre-owned Tesla vehicle’s history. You can request to review the report prior to placing an order by selecting ‘request a callback’ on the vehicle detail page. Complete the form and a Tesla Advisor will contact you and provide the report.