Tesla App Support

With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the iOS or Android app and sign in with your Tesla Account email address and password.

Download on the App StoreGet it on Google Play
Vehicles

To use the available features in the Tesla app, your vehicle must be delivered, and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.

Access Vehicle and Climate Controls

Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.


Stay Charged

Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.


Understand Your Charge Stats

Analyse your vehicle’s charging behaviour and view the estimated savings along with average costs spent based on the type of charging for your vehicle.


Manage Payment and Account Information

Make payments and keep track of your charging and Shop order history. Use Wallet to view, add and remove payment methods associated with your Tesla Account.


Schedule Service and Roadside Assistance

Schedule service and track your appointment status. In emergency situations, request roadside assistance in seconds. Diagnostic and location data is used to help you as fast as possible.


Purchase Upgrades

Purchase over-the-air upgrades and subscriptions to add additional features and functionalities to your vehicle.


Energy

To access the Tesla app, your energy products must be installed and powered on. Learn more to get started with the Tesla app for energy products.

Customise and Control Powerwall

Use various control modes and features to meet your specific energy needs. Customise how your Powerwall is charged and discharged with features such as Self-Powered, Time-Based Control and more.


Set Backup Reserve During Grid Outages

Enable your Powerwall to provide backup energy protection in the event of a grid outage. Customise your reserve percentage based on your personal energy needs and security outlook.


Troubleshoot and Get Help

Use the Tesla app to get help and troubleshoot your Powerwall. You can also access owner documents, view frequently asked questions and browse additional support articles to learn more about your energy products.


Tesla Shop
Explore Tesla Shop

Tesla Shop is available in the Tesla app. Purchase charging equipment, vehicle accessories, Tesla branded merchandise and more.


Frequently Asked Questions
Frequently Asked Questions Show All Hide All