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Model S Safety Update

As part of the industry-wide recall of Takata airbag inflators, the front passenger airbags in certain 2014-2016 Model S vehicles are affected and Tesla will be replacing them. According to a schedule previously determined by the United States National Highway Traffic Safety Administration (NHTSA), the recall of the front passenger airbags in 2012 Model S vehicles began in January 2017, was extended to 2013 Model S vehicles in January 2018, and is now being extended to 2014-2016 Model S vehicles in January 2019. The recall does not affect the Roadster, Model X, Model 3, or later Model S vehicles.

As noted by NHTSA, customers do not need to be concerned about recalled airbags in their vehicles before they receive a formal recall notice. The predetermined schedule for recall and remedy ensures that customers will have sufficient time to replace their recalled airbags before they present a risk to safety, due to the fact that the airbag inflators only become defective based on a number of different factors, including age.

Just as Tesla chose to apply NHTSA’s schedule to recall 2012-2013 Model S vehicles in all markets globally, we will do the same for all affected 2014-2016 vehicles, including in countries where local regulators have not required a recall. The safety of our customers is paramount, and we are taking this action even though there have been no airbag ruptures or other related incidents in any of our vehicles.

Tesla continues to contact customers affected by this recall. If you own a 2012-2013 Model S and have not completed this replacement, please schedule a service appointment in your Tesla Account or contact Tesla Service. If you own a 2014-2016 Model S, replacement parts are expected to be available by Spring 2019. Tesla will contact you when replacement parts are available.

I have a 2012-2016 Model S – is my vehicle safe to drive with a person in the front passenger seat?
As noted by NHTSA, customers do not need to be concerned about Takata airbag inflators before they receive a recall notice. Furthermore, affected inflators only become defective based on a number of different factors, including age, and the recall schedule ensures that customers will have sufficient time to replace recalled airbags before they present a risk to safety.

I have a 2012-2016 Model S – are all my airbags affected by this recall?
No, only the front passenger airbag is affected.

How quickly is Tesla remedying vehicles affected by the Takata recall?
Tesla has one of the highest completion rate percentages of airbag replacements among all manufacturers affected by the Takata recall. For more information, please see NHTSA’s spotlight on completion rates by manufacturer.

I have a 2012-2016 Model S – when can I expect a replacement airbag?
Tesla remedied nearly 90% of all affected 2012 and 2013 Model S vehicles within one year after announcing their recall, and we strive to continue to achieve a high rate of recall participation for affected 2014-2016 Model S vehicles.

We continue to contact customers to complete their airbag replacements. If you own a 2012-2013 Model S and have not completed this replacement, please schedule a service appointment in your Tesla Account or contact Tesla Service. If you own a 2014-2016 Model S, replacement parts are expected to be available by Spring 2019. Tesla will contact you when replacement parts are available.

I have a 2012-2016 Model S – does the airbag have to be replaced at a Tesla Service Center?
No. Mobile Service, which is widely available, can replace the airbag at the convenience of your home, office or other location.

I have a 2012 or 2013 Model S and did not get my passenger airbag replaced yet – can I still have my airbag replaced now that Tesla is recalling 2014-2016 vehicles?
Yes, the recall continues for affected 2012 and 2013 Model S vehicles. Please schedule a service appointment in your Tesla Account or contact Tesla Service.

Is my Roadster, Model X, or Model 3 part of this recall? What about my 2017, 2018, or 2019 Model S?
No. Model S vehicles that were produced after mid-December 2016, and all Roadster, Model X and Model 3 vehicles are not affected by the recall. These vehicles do not have the type of airbag inflator that is subject to the recall. The recall will not affect any vehicles currently being produced.

I live in Europe or Asia. Is my 2012-2016 Model S part of the recall?
While your vehicle is not part of the Takata recall in the United States, Tesla is remedying all affected vehicles globally on the same schedule that it is remedying affected vehicles in the United States. The safety of our customers is paramount, and we are taking this action even though there have been no airbag ruptures or other related incidents in any of our vehicles.

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