Over-the-air upgrades are an essential part of the Tesla ownership experience and enable your car to improve with the touch of a button. Offering additional features and functionality that help customize your Tesla to your needs, these upgrades are available for purchase from your Tesla Account or the Tesla app, version 3.10.3 or later.
Depending on your configuration, different upgrades will be available for your car and will automatically appear in your Tesla Account for purchase. These upgrades do not require a service visit and can simply be purchased with a payment method on file. Unless otherwise specified, your car will update when parked and connected to Wi-Fi for the quickest update experience.
Frequently Asked Questions
How do I know what upgrades I’m eligible for?
Your Tesla Account will always reflect the most up-to-date upgrades that you’re eligible for. Log into your Tesla Account and select upgrades to learn more.
What are the accepted methods of payment?
Upgrades can be purchased via credit card from your Tesla Account. You can adjust the selected card prior to check out by editing your payment method.
How will I know once my car has completed an upgrade?
Your car will list any installed or available upgrades from the ‘Software’ tab in your car controls.
Are upgrade purchases refundable?
Yes. For upgrades purchased from the Tesla app, you can request a refund from the Tesla app within 48 hours of purchase. All refund conditions are available in your Tesla app. If an upgrade was purchased in a Service Center, contact your local Service Center.
You cannot receive a refund for subscriptions including Premium Connectivity. Learn more about cancelling your Premium Connectivity subscription.
Are over-the-air software updates no longer free?
No, we are continuing to provide over-the-air software updates that help your Tesla get better over time. Some upgrades offer optional improvements or feature sets to your Tesla, which permanently enhance its overall performance or capabilities, and are available for purchase.
Why can’t I see upgrades in the Tesla app?
Upgrades are available in version 3.10.3 or later of the Tesla app. Download the latest version for iPhone or Android.