Articles tagged "Owners"
Support
Articles tagged "Owners"
Customer Support & Roadside Assistance
Customer Support and Roadside Assistance is available 24/7/365. Call
For non-urgent matters relating to Customer Support, please contact us via ServiceHelpNA@tesla.com. All emails are processed within a 24-hour period.
Body Shop Support
Tesla vehicles are amazing vehicles designed from the ground up to be the safest vehicles on the road. The Model S achieves a 5-star rating in all categories of the National Highway Traffic Safety Administration (NHTSA) crash test and an Euro NCAP 5-Star Safety Rating. Tesla vehicle body structure design incorporates the best in advanced structural aluminum casting, extrusion and stamped panel technology used in combination with the latest aluminum welding and adhesive bonding technology. However Accidents can happen and the network of Tesla Approved Body Shops have been factory trained and equipped to rebuild Tesla vehicles to the original vehicle specifications for structural integrity and quality of finish.
Software Updates
Tesla vehicles regularly receives over-the-air software updates that add new features and functionality. When an update is available, you’ll be notified on the center display with an option to install immediately, or schedule the installation for a later time. Connect your vehicle to your home’s Wi-Fi network for the fastest possible download time.
Referral Program
Tesla customers can give friends exclusive benefits on Model S and Model X with their personal referral code.
Find an Electrician
Most Tesla drivers choose to charge their Tesla vehicles at home overnight. To charge at home, you’ll need a 240 volt outlet or a Tesla wall connector installed near your parking space.
Each electrician listed below has been trained to install Tesla charging equipment and adhere to strict quality, permitting and inspection requirements. If you have questions, or there are no recommended electricians in your area, please contact us.