Reporting Safety Defects
For detailed information about your Model 3, go to www.tesla.com, and log on to your Tesla account, or sign up to get an account.
If you have any questions or concerns about your Model 3, call Tesla. To find the number for your region, go to www.tesla.com, select your region at the bottom of the page, then view contact information.
You can also use voice commands to provide feedback to Tesla. Say "Report", "Feedback", or "Bug report" followed by brief comments. Model 3 takes a snapshot of its systems, including your current location, vehicle diagnostic data, and screen captures of the touchscreen. Tesla periodically reviews these notes and uses them to continue improving Model 3.