Tesla Delivery Day

Your Tesla vehicle delivery experience should be simple and easy. Before taking delivery, be sure you’ve taken all the necessary steps.


Prepare for Delivery

After placing your order, download the Tesla app to provide registration and delivery location details. These details are required to move forward.

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After providing your registration and delivery details, select whether you plan on financing your new Tesla vehicle, or if you’d like to trade-in your current vehicle. As your vehicle delivery approaches, you’ll receive a notification to complete your credit application and submit your trade-in self-inspection, if applicable.

Charging equipment does not come standard with every Tesla vehicle. Take some time to learn more about installing home charging equipment and find a charging solution that will work best for you.

You can also sign up for a live virtual education session where you’ll learn more about your vehicle and its features.

Delivery Scheduling
Once your vehicle is available, you’ll receive an email and a SMS to your mobile device with a link to schedule a delivery appointment. Vehicle availability timing varies based on many factors, including production, logistics and timely completion of your delivery tasks.

Pre-Delivery Documents and Final Payment
Before your delivery appointment, you must submit your insurance details, final payment and necessary documents in the Tesla app.

If you are financing or leasing with us, you must e-sign any required agreements. You can find these documents in the Tesla app, and they must be completed and signed before you take delivery of your Tesla vehicle.

If you are using self-arranged financing to purchase your vehicle, most lenders will require a Motor Vehicle Purchase Agreement (MVPA). You can find your MVPA in the Tesla app once your vehicle is ready for delivery. You are responsible for securing and submitting the amount financed and any remaining balance due prior to delivery. Delivery cannot take place until we receive the funding in full.

Note: Texas, New Mexico, Iowa and Michigan customers are required to submit final payment prior to scheduling their delivery appointment due to state restrictions.

What to Expect on Delivery Day

Delivery Options
We provide different delivery options depending on your schedule and preference of location. Once your vehicle is available, you’ll receive a SMS to your mobile device letting you know your vehicle is assigned. Within several days, you’ll receive another message with a link to schedule a delivery appointment.

Documents and Ownership Information
Documents required at your delivery appointment may include:

  • Final Payment
  • Drivers License(s)
  • Auto Insurance
  • Trade-in Ownership Documents

Note: Final payment requirements vary based on location and purchase method. For more payment details, see Payment FAQ. Credit cards are not accepted for final payment.

Vehicle Introduction
We recommend reviewing these features before taking delivery of your new Tesla vehicle:

Find the latest updates, resources and information about your new Tesla vehicle on Tesla Support.

After Delivery

Tap ‘Service’ on your touchscreen to access your digital Owner’s Manual for more information about operating your vehicle, specific features and software updates.

Get started with your vehicle by exploring the interface and looking through our online resources. Also, view next steps after taking delivery to see what’s left before you hit the road.


Video Guides

Find the latest videos on Tesla Video Guides to learn all about your vehicle and energy products.

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