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Ordering a Used Tesla

Every used Tesla vehicle has passed a 70-point inspection and comes with either a 4-year or 50,000 additional mile warranty or a 2-year, up to 100,000 total mile warranty.

Sales

Delivery

Warranty & Condition

Helpful Links

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Frequently Asked Questions

 

SALES

How can I contact a salesperson regarding a used Tesla?
You can request a callback from any car detail page on our Used Inventory site. After you complete the call contact form, a Used Vehicle Sales Advisor will be in touch with you shortly.
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How can I order a used Tesla?
There are two ways to buy a used Tesla: You can place an order on a car that is ready for pickup or reserve a car that will be ready for pickup in the near future. An advisor will be in touch after you place your order or after the car is ready for pickup to arrange final details. If you reserve a used Tesla that is not ready for pickup, you’ll still be able to access the estimated mileage and delivery timing for your car.
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I don’t live near a Tesla location. How can I buy a used Tesla?
Used Tesla cars are available for pickup on-site at various Tesla locations around the country. You are not limited to purchasing used cars available only in your state. Tesla can ship your vehicle to your local Delivery Center (accompanied by a $2,000 fee).
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Is used car pricing negotiable?
No. All used Tesla pricing is non-negotiable.
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Can I test drive a used car?
No. We do not offer test drives for used cars. To experience Tesla, we recommend scheduling a test drive at your local Tesla store.
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What is the order, cancel or transfer policy?
All order payments are non-refundable. Reservation payments are fully refundable until your reservation converts to an order. We do not allow transfers for orders and allow a one-time transfer for reservations.
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Does Tesla have fleet services for used vehicles?
Yes, Tesla offers Enterprise & Fleet Services. For more information on how our Fleet Services can save your business money while being environmentally conscious, please contact EnterpriseSales-Used@tesla.com.
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DELIVERY

How can I pay for my used Tesla?
You can pay for your used Tesla through Tesla Financing, third-party financing or through cash payment (ACH or cashier’s check). You can make ACH payments directly from your Tesla Account. To apply for Tesla financing, please submit a credit application. We suggest starting your third-party financing inquiries prior to viewing inventory, to best understand rates and down payment requirements. Used Tesla cars cannot be leased. If you are picking up your car in person, final payment can be made during your delivery appointment.
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How can I trade in my car?
Tesla accepts all types of passenger vehicles, trucks and vans on trade-in. You can get a trade-in quote online, and your advisor will guide you through next steps.
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What can I do to prepare for delivery?
Prior to your delivery appointment, you must submit all trade-in information, a copy of your driver’s license, proof of insurance and proof of financial approval (if applicable). Your Tesla account will guide you through necessary tasks. Once these steps are complete, you will be ready for your scheduled pickup.
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What can I expect for delivery timing?
A Tesla representative will contact you to provide information on final delivery timing.
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If I pick up a car in another state, are there tax or registration implications?
If you are picking up your Tesla in another state, Tesla will be able to register the car for you in your home state in most situations. However, you may be liable for additional sales tax charges outside of your state’s tax rate depending on the pickup location. If you ship a used Tesla to your local delivery center, you will only be responsible for your local sales tax.
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WARRANTY & CONDITION

What warranties come with a used Tesla?
Every used Tesla vehicle has passed a 70-point inspection and comes with either a 4-year or 50,000 additional mile warranty or 2-year, up to 100,000 total mile warranty. Warranty information will be available for all vehicles currently listed for sale. For the most accurate warranty information for your used Tesla, please contact Tesla Service.
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What condition can I expect my car to be in at delivery?
Expect your used Tesla to have normal wear consistent with age and mileage upon delivery. Tesla will send you photos of your car prior to delivery and to confirm your purchase.
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Helpful Links

Used Inventory
Used Vehicle Extended Warranty
Used Vehicle Warranty

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