Ordering a Tesla

Before ordering your Tesla, learn more about the different financing, trade-in and delivery options available.

Placing Your Order

What connectivity package do new cars come with?
All cars purchased through Tesla will receive a free Premium Connectivity trial. After the trial period ends, Premium Connectivity will be available as a subscription through the Tesla app. Learn more about Premium Connectivity.

I just ordered my Tesla. What are the next steps?
After placing your order, sign in to your Tesla Account to complete your delivery details. Your estimated delivery timing will be available in your Tesla Account or confirmation email. Learn more about taking delivery.

Note: Your Tesla Account credentials are the same e-mail and password used to place your order.

What delivery options are available?
Tesla offers multiple delivery options. Once your car is ready for delivery, a Tesla team member will review delivery options available to you. In some provinces, delivery options may be limited due to availability and regulatory restrictions.

When can I expect to take delivery?
Delivery timing varies by model, location and current production availability. For more immediate delivery, check existing inventory in your area.

Financing and Leasing

How do I apply for Tesla Financing or Leasing?
If available in your province, submit a credit application in your Tesla Account after placing your order. Your credit decision will be available in your Tesla Account within 48 hours of submission. You will receive an e-mail once your credit decision is ready for review. Leasing is not available for used vehicles.

Learn more about financing or leasing your vehicle.


How does the trade-in process work?
To begin the trade-in process, get a quote through your Tesla Account. Once complete, you will be asked to complete a self-inspection using your mobile phone, so Tesla can provide an official trade-in offer. If you decide to move forward, you may be asked to submit more information to your Tesla Account prior to taking delivery.

What kind of vehicles does Tesla accept?
Tesla accepts cars, trucks, vans and SUVs on trade-in towards the purchase of a new or used Tesla.

How does Tesla determine the price of my vehicle?
All Tesla trade values are generated out of a standard calculation based on vehicle configuration, history, mileage and age. The resulting value is based on market data and internal Tesla product knowledge. Non-Tesla trade-in values are provided based on market data utilizing industry standard tools and resources (pending vehicle history verification).

Can I still trade in my vehicle even though I am still in a lease?
Most vehicles are eligible for trade in if you are still making payments. Tesla will calculate and compare the payoff amount, early termination penalty (if applicable) and any equity (positive or negative) will be added to your Motor Vehicle Purchase Agreement. You will not need to pay off the lease or loan in full prior to trading in that vehicle.

Can I apply the value of my trade-in vehicle to the total purchase of my Tesla?
Yes. You can apply any applicable positive equity towards the purchase of your new or used Tesla. If you have negative equity, it may be possible to roll some of this into your Tesla purchase. See Trade-Ins for additional information.

Taking Delivery

What information do you need from me before delivery?
See Tesla Delivery Day to learn about the steps required before taking delivery. Please note the delivery process can vary based on province of residence, financing method and availability.

Do I need to have my insurance policy active for my Tesla before delivery?
Some provinces and/or financing methods require that your insurance for your Tesla be active by delivery. Your Tesla representative will let you know if this is required.

How do I install charging for my Tesla at home?
There are a variety of ways to charge your Tesla. We recommend installing a Tesla Wall Connector. See home charging installation for a step by step process on installing a Wall Connector for your home.

Can I export my Tesla outside the US, Canada or Europe?
If you export your Tesla outside of the market for which it was built, Tesla will be unable to service your vehicle until it has been brought back to its home market. There is also a possibility that an exported Tesla will not be compatible with the electrical and charging infrastructure in countries for which it was not designed and homologated. For these reasons, we strongly recommend that you purchase a Tesla in the market where you plan to drive it. Tesla vehicles are currently sold and serviced in the US, Canada, Mexico, Europe and Asia Pacific.

Payment and Fees

What are the accepted methods of payment?
Before driving off with your new Tesla, we require that the balance be paid in full, either personally or by way of guarantee from a financing institution.

Confirm your method of payment with your Tesla representative prior to Delivery Day. In some provinces, payment must be received before delivery and cannot be accepted at time of pick-up.

Final payment is accepted via:

Note: Only credit cards are accepted for the initial order fee.

Where can I find more information about the tax incentives in my province?
Visit electric vehicle incentives to find federal and local incentives you may be eligible for.


When and how will I receive my license plate(s)?
The titling and registration process varies by province. See your province’s requirements on the Registration page.

Can I register my car with two names, but only take out a loan in one name?
No. Your registration must match the names on the loan for your vehicle. This requirement applies to both Tesla Financing and Tesla Leasing. You can directly edit your registration information in your Tesla Account.

Can I register my car to a business?
Yes. You may register your vehicle to your business. Special conditions apply when it comes to financing under a business, so please consult with your Tesla representative.

Can I register my car to a trust?
Yes. You may register your car to a trust if you are paying cash. Registration under a trust is not possible with Tesla Financing or Tesla Leasing. If you register your car to a trust, you will be asked to list all trustees in your Tesla Account.