Notice to Customer on Event Data Recorder (EDR)

This vehicle is equipped with an Event Data Recorder (EDR).

EDR is a system that saves driving information (such as vehicle speed and whether or not the brake or accelerator pedal was applied) for a certain time before and after an accident.

The information saved in the recorder can be read to provide a better understanding of an accident.

Automotive Electronic Control Wireless Update Service

  1. Temporary Permission Standards, Specifications, Requirements
    • Services that allow software updates (Over the Air, OTA) such as electronic controls, which were only possible through visits to the service center (or repair shop).
  2. Temporary Permission Conditions
    • Performing “Wireless Update of Automobile Electronic Control Devices” under Tesla Korea’s responsibility to ensure that automobile devices conform to safety standards under the Motor Vehicle Control Act.
    • Submission of free inspection and repair details to the Transportation Safety Authority of the Ministry of Land, Infrastructure and Transport (transmission of maintenance history through a dedicated system) even when applying OTA pursuant to Article 33 (3) 3 of the Motor Vehicle Control Act.
      Informational PurposesAn informational icon, calling your attention
      Where a recall (Article 31 of the Motor Vehicle Control Act) and a defect (Article 32-2 of the Motor Vehicle Control Act) falls under Article 32 of the Motor Vehicle Control Act, report it to the Ministry of Land, Infrastructure, Transportation.
      Informational PurposesAn informational icon, calling your attention
      Where “Wireless update of motor vehicle electronic control devices” corresponds to “Rectification of manufacturing defects” or “free-maintenance of defects” or “tuning”, it complies with the relevant Motor Vehicle Control Act.
  3. The facts that may cause risks such as life, health, safety, etc. due to the use of new products and services subject to temporary permits
    • Due to the lack of physical changes to the structure or devices of the vehicle, OTA services are highly unlikely to cause irreparable damage.
  4. Details of compensation for damages to this matter
    • Update can be carried out through visiting the service center even if OTA service is restricted.
    • Compensation for damages through liability insurance coverage.
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      Subscription Insurance: Product compensation liability insurance (18 billion won for individuals, 1 billion won for large products).
    • Tesla Korea Limited reimburses the excess amount for damages exceeding the coverage of the liability insurance above.
  5. Other matters designated by the Minister in connection with the use of products and services
    • Tesla Korea Limited shall faithfully comply with the submission of relevant data requested by the Minister of Trade, Industry and Energy for the management and supervision of the project, attendance, and statement of the relevant persons, and report any safety accidents or damages.
    • If Tesla Korea Limited requests changing in conditions attached to approval during the project process, such as temporary permits, changes the conditions according to consultation with regulators, but if there is any disagreement, follow the results by the Regulatory Special Deliberation Committee.

Vehicle Telematics

Model S is equipped with electronic modules that monitor and record data from various vehicle systems, including the motor, Autopilot components, Battery, braking and electrical systems. The electronic modules record information about various driving and vehicle conditions, including braking, acceleration, trip and other related information regarding your vehicle. These modules also record information about the vehicle’s features such as charging events and status, the enabling/disabling of various systems, diagnostic trouble codes, VIN, speed, direction and location.

The data is stored by the vehicle and may be accessed, used and stored by Tesla service technicians during vehicle servicing or periodically transmitted to Tesla wirelessly through the vehicle’s telematics system. This data may be used by Tesla for various purposes, including, but not limited to: providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s quality, functionality and performance; analysis and research by Tesla and its partners for the improvement and design of our vehicles and systems; to defend Tesla; and as otherwise may be required by law. In servicing your vehicle, Tesla can potentially resolve issues remotely simply by reviewing your vehicle’s data log.

Tesla’s telematics system wirelessly transmits vehicle information to Tesla on a periodic basis. The data is used as previously described and helps ensure the proper maintenance of your vehicle. Additional Model S features may use your vehicle’s telematics system and the information provided, including features such as charging reminders, software updates, and remote access to, and control of, various systems of your vehicle.

Tesla does not disclose the data recorded in your vehicle to any third party except when:

  • An agreement or consent from the vehicle’s owner (or the leasing company for a leased vehicle) is obtained.
  • Officially requested by the police or other authorities.
  • Used as a defense for Tesla.
  • Ordered by a court of law.
  • Used for research purposes without disclosing details of the vehicle owner or identification information.
  • Disclosed to a Tesla affiliated company, including their successors or assigns, or our information systems and data management providers.

For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy Notice at http://www.tesla.com/about/legal.

Data Sharing

For quality assurance and to support the continuous improvement of advanced features such as Autopilot, your Model S may collect analytics, road segment, diagnostic, and vehicle usage data and send to Tesla for analysis. This analysis helps Tesla improve products and services by learning from the experience of billions of miles that Tesla vehicles have driven. Although Tesla shares this data with partners that contribute similar data, the collected information does not identify you personally and can be sent to Tesla only with your explicit consent. In order to protect your privacy, personal information is either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before being sent to Tesla. You have control over what data you share by touching Controls > Software > Data Sharing.

For additional information regarding how Tesla processes data collected from your vehicle, please review Tesla's Privacy Notice at http://www.tesla.com/about/legal.

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Although Model S uses GPS in connection with driving and operation, as discussed in this document, Tesla does not record or store vehicle-specific GPS information, except the location where a crash occurred. Consequently, Tesla is unable to provide historical information about a vehicle's location (for example, Tesla is unable to tell you where Model S was parked/traveling at a particular date/time).

Quality Control

You might notice a few km on the odometer when you take delivery of your Model S. This is a result of a comprehensive testing process that ensures the quality of your Model S.

The testing process includes extensive inspections during and after production. The final inspection takes place at Tesla and includes a road test conducted by a technician.

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