Model Y is equipped with Emergency Call (eCall), an emergency call system that automatically contacts emergency responders and communicates standard information to a Public Safety Answering Point (PSAP) in the event of a serious accident or emergency. Emergency Call services are not available in all regions.
Using Emergency Call
Emergency Call activates automatically if airbags deploy or a severe collision is detected. .
Canceling Emergency Call
Emergency Call can only be canceled when it is manually activated. To cancel, press Cancel Call on the touchscreen. The ability to cancel is available for the stated countdown duration on the touchscreen. After countdown, the call can only be canceled by the answering agent.