Customer Support

Find answers about your order, delivery, ownership and product support. You can also watch the latest videos on Tesla Video Guides to learn about your vehicle and energy products.

Energy and Charging Product Support

For Powerwall and solar system support, contact the Customer Support team at (877) 798-3752 and select option 4, then option 2. If you need support for Wall Connector and other home charging products, select option 3. Learn more on how to find answers to your questions about Tesla energy products.

Service

In the event that you need service for your Tesla energy product, learn how to schedule a service visit through the Tesla app.

Vehicle Support

For vehicle support, contact the Customer Support team at (877) 798-3752, available Monday – Saturday 4 AM to 9 PM PT.

Roadside Assistance

Tesla is committed to providing you with immediate roadside services. With Tesla Roadside Assistance, you can get help if you experience a flat tire, are locked out of your vehicle and more.

Service

In the event that you need service for your vehicle, learn how to schedule a service visit through the Tesla app.

Service Outside Your Market

You may request service at a local Service Center. However, if you transport your vehicle outside of its original market, your vehicle may receive a limited set of features and support. Review our Non-Core and Gray Market Quick Guide to learn more about your ownership experience outside of the original market.