Topics

Energy Support
  1. Powerwall
    1. Learn
      1. Why Powerwall
      2. How Powerwall Works
      3. What Can Powerwall Back Up
      4. System Design
      5. Tesla Backup Switch
      6. Combining Systems
      7. Incentives
    2. Order
      1. Order Powerwall
      2. How to Find a Certified Installer
    3. Install
      1. Pre-Installation
      2. Installation Day
      3. Post-Installation
    4. Mobile App
      1. Mobile App Overview
      2. Connecting Powerwall to Wi-Fi
      3. Manage Access to Tesla Energy System
      4. Powerwall Modes
      5. Energy Data
      6. Impact Cards
      7. Go Off-Grid
      8. Storm Watch
      9. Utility Rate Plans
      10. Solar and Energy Value
      11. Vehicle Charging During Power Outage
      12. Software Updates
    5. Owners
      1. Registering Your Powerwall
      2. Internet Connectivity
      3. Best Practices During Power Outages
      4. System Alerts and Notifications
      5. Connecting to Tesla Gateway
      6. Troubleshooting
      7. Get Help and Schedule Service
      8. Transferring Ownership of Your Powerwall
    6. Documents
      1. Documents
  2. Solar Panels
    1. Learn
      1. Why Go Solar
      2. How Solar Panels Work
      3. How Much Does Solar Cost
      4. Why Tesla Solar
      5. Solar Price Match Guarantee
      6. Purchasing Solar
      7. Tesla Financing
      8. What Tesla Installs at Your Home
      9. Tesla Solar Inverter
      10. How Tesla Saves You Money
      11. Your Utility Bill After Solar
      12. Service and Warranty
      13. Customer Stories
    2. Going Solar
      1. Process Overview
      2. How to Order Solar Panels
      3. Sizing and Design
      4. Interactive Layout
      5. Solar Panel Installation
    3. After Installation
      1. What to Expect After Installation
      2. Registering Your Tesla Solar Inverter
      3. Connecting to Tesla Solar Inverter
      4. Turning On Your System
      5. Monitoring Your System
      6. Understanding System Performance
      7. Troubleshooting Your System
      8. Get Help and Schedule Service
      9. Billing
      10. Removal & Reinstallation
      11. Transferring Ownership of Your Solar System
      12. Systems Affected by Natural Disaster or Force Majeure Event
    4. Documents
      1. Documents
      2. Contracts
      3. Property & Title
    5. Frequently Asked Questions
      1. Ordering
      2. Home Assessment
      3. Installation
      4. Inspection
      5. Activation
  3. Solar Roof
    1. Learn
      1. Why Solar Roof
      2. How Solar Roof Works
      3. What Tesla Installs at Your Home
      4. Tesla Solar Inverter
      5. Roof Complexity
      6. Tesla Financing
      7. Your Utility Bill After Solar
      8. Federal Tax Credit
      9. Solar Roof Warranty
    2. Install
      1. Install Process
      2. Installation Overview
      3. Prepare for Installation
    3. After Installation
      1. What to Expect After Installation
      2. Registering Your Tesla Solar Inverter
      3. Connecting to Tesla Solar Inverter
      4. Turning On Your System
      5. Monitoring Your System
      6. Understanding System Performance
      7. Troubleshooting Your System
      8. Get Help and Schedule Service
      9. Billing
      10. Engaging with the Tesla Community
    4. Documents
      1. Documents
    5. Frequently Asked Questions
      1. Ordering
      2. Home Assessment
      3. Installation
      4. Inspection
      5. Activation
  4. More
    1. Installers
      1. Certified Installers
      2. Installing Powerwall
    2. Additional Support
      1. Video Guides
      2. Contact Us
    3. Legal
      1. Privacy Policy
      2. Contractor Licenses
      3. Demand Response Terms of Service

Contact Us

All Tesla products advance our mission of transitioning the world to sustainable energy and transportation, and we are committed to providing our customers with exceptional products and experiences.

You can find answers to many common questions about Tesla solar panels, Solar Roof and Powerwall online.

Contact Your Project Advisor Team

If you have ordered Tesla solar panels, Solar Roof or Powerwall but are awaiting installation or Permission to Operate (PTO), sign in to your Tesla Account to contact your Project Advisor team.

Contact Customer Support

If your Tesla solar panels, Solar Roof or Powerwall have been turned on, you can get help via Tesla app, contact us via chat, submit a question or visit your Tesla Account to view contact details for our Customer Support team.

For technical assistance, follow the steps to troubleshoot your solar panels, Solar Roof or Powerwall.