Articles tagged "Owners"


Articles tagged "Owners"

Customer Support & Roadside Assistance

Customer Support and Roadside Assistance is available 24/7/365. Call 877-79-TESLA (877-798-3752) any time, any day.

Tagged: Owners


Your Tesla vehicle can charge at any Supercharger, Tesla wall connector, public charging station, or anywhere there’s an electrical outlet. Superchargers are conveniently located along the most popular routes and offer the fastest rate of charge. Hotels and restaurants often install Tesla wall connectors for their customers’ use.

Find a Supercharger or Tesla wall connector

Tagged: Charging and Owners

Software updates

Tesla vehicles regularly receives over-the-air software updates that add new features and functionality. When an update is available, you’ll be notified on the center display with an option to install immediately, or schedule the installation for a later time. Connect your vehicle to your home’s Wi-Fi network for the fastest possible download time.

Tagged: Owners and Software Updates

Android and iPhone app

Download the Tesla Motors app for iPhone or Android to remotely monitor and control your Tesla vehicle with your phone. After downloading and installing the app, use your email address and Tesla account password to connect to your Tesla vehicle.

Tagged: Owners

Recall information

Your Tesla vehicle is protected by a 4 year or 50,000 miles (80,000 km) (whichever occurs first) New Vehicle Limited Warranty and 8 year or unlimited miles Battery and Drive Unit Limited Warranty. In the event your Tesla is included in a recall, service to address the issue will be provided for free regardless of age or mileage.

Tagged: Owners

Powerwall support

With double the energy of our first generation battery, Powerwall 2 can power an average two-bedroom home for a full day. Compact, stackable and with a built-in inverter, installation is simple, either indoor or outdoor.

Tagged: Powerwall and Owners

Find an Approved Body Shop

Tesla vehicles are amazing vehicles designed from the ground up to be the safest vehicles on the road. The Model S achieves a 5-star rating in all categories of the National Highway Traffic Safety Administration (NHTSA) crash test and an Euro NCAP 5-Star Safety Rating. Tesla vehicle body structure design incorporates the best in advanced structural aluminum casting, extrusion and stamped panel technology used in combination with the latest aluminum welding and adhesive bonding technology. However Accidents can happen and the network of Tesla Approved Body Shops have been factory trained and equipped to rebuild Tesla vehicles to the original vehicle specifications for structural integrity and quality of finish.

Tagged: Owners and Body Shop

Find an electrician

Most Tesla drivers choose to charge their Tesla vehicles at home overnight. To charge at home, you’ll need a 240 volt outlet or a Tesla wall connector installed near your parking space.

Each electrician listed below has been trained to install Tesla charging equipment and adhere to strict quality, permitting and inspection requirements. If you have questions, or there are no recommended electricians in your area, please contact us.

Tagged: Charging, Owners, and Installation