Taking Delivery
Taking delivery of your new Tesla vehicle is a quick and easy experience. With Tesla Tutorial videos available right on your touchscreen, you can learn about the features and functions of your vehicle from the driver’s seat.
After placing your order, download the Tesla app and use it to confirm your registration and delivery location. These details are required to move forward.
Additionally, use the Tesla app to select whether you plan to trade in your current vehicle or finance your new Tesla vehicle. You’ll receive a notification when your vehicle delivery approaches to submit your trade in self-inspection or complete your credit application, if applicable.
Depending on location and eligibility, your Tesla vehicle will be available for pickup at a delivery center or will be delivered to your location. Delivery dates may change.
Pick up from a Tesla location
Delivered to your location
Take delivery at a Tesla location.
After arriving at your delivery location, check in with your Tesla Advisor and they will guide you to your vehicle.
Express Delivery Steps
- Sign available agreements, submit final payment and accept delivery in the Tesla app.
- Unlock and access your Tesla vehicle through the Tesla app.
- Complete your registration documents (subject to state requirements).
Explore the features at your own pace with the Tesla Tutorials and Owner’s Manual. Watch the Tesla Tutorial videos anytime on your touchscreen, in the Tesla app or on the Tesla Support pages.
Express Delivery is available at all Tesla delivery centers. Some states may vary based on signatory requirements.
Tesla will deliver your vehicle to an eligible delivery address.
Your Tesla vehicle is delivered directly to your provided delivery address. Once your vehicle has arrived, sign any remaining documents and drive away within minutes. Tesla Direct is only available in certain areas to customers within an approved distance from their local Tesla delivery center. Not all customers will qualify.
Tesla Direct Steps
- Once your vehicle arrives, sign available agreements, submit payment and accept delivery in the Tesla app.
- Unlock and access your Tesla vehicle through the Tesla app.
- Follow the provided registration documents (subject to state requirements) and mail them back in a pre-paid envelope within 24 hours.
Explore the features at your own pace with the Tesla Tutorials and Owner’s Manual. Watch the Tesla Tutorial videos anytime on your touchscreen, in the Tesla app or on the Tesla Support pages.
Take delivery from an independent carrier.
This fee-based option is available for customers who prefer to have their vehicle delivered, and who live more than 220 miles from the nearest Tesla delivery location. These deliveries are performed by independent carriers for a fee, based on your final delivery location. For faster delivery, we recommend taking delivery at a Tesla delivery location.
Talk to your Tesla Advisor if you would like to add this delivery option to your order. Your delivery date will come directly from the carrier service. We will provide a delivery date, which will be confirmed by the independent carrier once your vehicle is in transit.
Before Shipment
- Sign and return any applicable financing, leasing or trade-in documents. We will coordinate shipment upon receipt of payment and signed documents.
- Sign available agreements and submit payment in the Tesla app.
- If you have a trade-in, prepare it for pickup.
- You will receive a delivery date from us, which will be confirmed by the independent carrier once your vehicle is in transit.
Delivery Day
- You will receive a delivery timing update from the independent carrier.
- Accept delivery of your Tesla vehicle in the Tesla app.
- Sign and mail any remaining documents in the vehicle via a pre-paid shipping envelope within 24 hours.
Note: For Hawaii deliveries, vehicles are available for pick up at our Tesla delivery location on Oahu only. If you live on another Hawaiian island and want to ship your vehicle to your island, you may do so only after the vehicle is first delivered to you on Oahu. All registrants must be present for the delivery after which you can work with local shipping companies to ship the vehicle from Oahu to your island at your cost. Shipping to Hawaii is not available for used vehicle purchases.
Prior to receiving your vehicle, we recommend watching the Tesla Tutorial videos and downloading the Tesla app.
How should I prepare for delivery?
To prepare for delivery, complete the following steps:
- Download the Tesla app.
- In the app, confirm your registration and delivery location.
- Submit your trade-in and financing details.
- Once you receive a VIN, upload proof of insurance in the Tesla app.
- Submit final payment.
- If applicable, accept outstanding agreements (available in the Tesla app within 24 hours of your delivery appointment).
Where can I find the latest updates on my delivery timing?
The Tesla app will be the source of truth for your delivery timing after placing your order. Delivery timing estimates are subject to change, and the Tesla app will always reflect the latest details. If you need a vehicle sooner than your delivery estimate, explore our existing inventory options.